AW
Ashleigh Walker
2 days ago
The whole place was in shambles. I saw many orders being given back, the fryer was definitely not up to temp, and when there was a spill, nobody did anything so I had to put the wet floor cone out.
MT
Mike Turner
Sep 26, 2026
This is not a well run location. I ordered a WhataBurger meal, no onions , with cheese & mayo..The burger came with onions, no mayo.. The lady who brought it said if you want if without onions & with mayo than order it that way.. I showed her my receipt showing I ordered correctly. She then said ummm, I will bring u another burger.. The new burger had no onions, but mustard, no mayo.. I gave up & left, $18 wasted. I will NEVER return to this location.. It's a burger place & they can't do a burger correctly.. pathetic...
LR
Luis Rodriguez
Sep 21, 2026
Order over $50 worth of food asked for all cheeseburgers to be plain meat and cheese and bread only… of course they didn’t come out that way, was ask to provide a receipt but one wasn’t given at window so gave them the one from the bag where it stated dry plain on of them, and had to wait over 15 minutes for new sandwiches so now other food is cold. 1st time here not impressed and will not be back!
KP
kairy pelaez
Sep 19, 2026
I had a very disappointing experience at Whataburger. The customer service was terrible. We were the only customers in the drive-thru, yet the cashier kept rushing and pressuring us to place our order quickly, which made the whole experience uncomfortable and unpleasant.Unfortunately, the food was just as disappointing. The burgers were cold, poorly prepared, and were missing ingredients we specifically ordered. The fries were also cold and had an excessive amount of salt, to the point that they were difficult to eat.
Overall, both the customer service and food quality were extremely poor. Definitely not the experience or quality I expected from Whataburger.
I've been to this place twice. The first time was when it first opened amd today. Mu first experience was so bad that I didn't place an order because the ignorant girl in the drive thru was so rude that I wanted to cuss her out. My mom ordered, but I didn't. Today, o pull into the drive through and the menu board is black! So my mom and I were forced to order tje basic What a burger. I SPECIFICALLY asked for a cheese burger with lettuce, tomatoes, onions, mayo, mustard and ketchup. I wasn't tripping about tje noard.not working, but split asked how we're they taking orders with tje board blank. Mind upi, I had placed.my order and some black woman (I'm black.muself) I'm assuming a manaher tells.me i can some in and order if I don't know what i want. If she was ANY kind of proactive, problem-solving manager, she would have placed a sigm.or something alerting patrons that tje board was broken BEFORE they pull up to the board. 2 bad experiences is enough for me. I WON'T be going back. AMD once we got home tje burgers had no cheese, no mayo and an excessive amount of mustard. Lol, it's cool, but if the owner wants to stay in business, they need to reevaluate their current employees. This was the Rock Hill, SC location.