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McDonald's

3.4
(2,252 reviews)

Business Details

1785 Mt Gallant Rd, Rock Hill, SC
29732, United States
(803) 980-5145
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1785 Mt Gallant Rd, Rock Hill, SC
29732, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1785 Mt Gallant Rd in Rock Hill, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,252 reviews
5 stars
791
4 stars
460
3 stars
351
2 stars
204
1 star
446
  • JJ
    jake
    5 days ago
    2.0
    this place is awful, and so is their customer service. after waiting over 20 minutes at the drive thru screen, my order was taken, and the lady at the first window had an attitude! i was then told to pull down to the 3rd window, where i waited almost another 20 minutes!! DO NOT COME HERE AT ALL. this was all for a frappe by the way. the only reason im giving the customer service two stars is because they offered me another free frappe.
  • BO
    Bronwyn Oesch
    Sep 26, 2026
    1.0
    I wish I could give negative stars for my encounter this morning. We went about 10 minutes before they switched from breakfast to lunch. We got up to the drive thru speaker and we were told to begin our order. My husband completed our order and waited for a response for either our total or to pull around. No response. We waited over 5 minutes for a response before getting out of line and parking. There was a lot going on with backed up orders and the switch to lunch and the young woman i spoke with was unsure if she would be able to help me. I asked her to talk with the manager and explain what happened as the manager was unable to come to speak with me directly. The manager stated loud enough for me to hear that they were doing lunch after 10:30. So even with us being in line and placing our order and no one answering, we did not get to order breakfast. The location was chaotic and the manager was was not helpful and was being rude to her employees. We left and went to cherry rd by the interstate which oddly enough is the better location, so just go there! ETA: When inside I heard the manager getting on her employees about a customer waiting over 30 minutes for some burritos.
  • MP
    Mazie Lewis Parkmond
    Sep 14, 2026
    2.0
    This McDonald’s really needs more consistent morning staffing. I stop here for breakfast, and the experience varies drastically depending on the day. Some mornings, I can get through the drive-thru quickly with no issues. I even try to make the process easier by placing my order ahead of time in the app. However, on several mornings—including this morning—no one has responded to the cars waiting in the drive-thru at all. This morning, I sat at the speaker for more than five minutes, repeatedly saying “hello,” and received absolutely no response. I understand that restaurants can be short-staffed and employees can get busy, but customers should at least be acknowledged. A simple, “Good morning, I’ll be with you shortly,” would make a huge difference. Sitting at a drive-thru speaker with no response leaves customers wondering whether anyone is even taking orders. This is a fast-food restaurant, and while I don’t expect everything to happen instantly, I do expect basic communication and reasonably consistent service. Management really needs to address the morning staffing and drive-thru coverage at this location.
  • SA
    Shadow Angel
    Sep 13, 2026
    2.0
    I ordered ahead using the mobile app for the drive thru. Waited 15 minutes and no one came to the speaker. Pulled around and went inside to find the place was not clean, the floors were sticky and the drink machine area was just disgusting looking. The employees were dancing around making jokes, got my food within another 15 minutes of waiting. My tea was so watered down it wasn't even worth drinking. One employee was wearing air pods and seemed to be listening to music. Would not recommend going back to this McDonald's location.
  • AN
    Avery Nicholson
    Aug 30, 2026
    1.0
    Ordered our food no problems. There was only one car in front of us waiting in line after ordering for 15-20 minutes. As soon as we get to the window they said there system was down. And they couldn’t give us our food. I understand you can’t help when technology fails, but after waiting for so long just to be told that with no sorry or anything is just annoying. Just wish there was a solution they could have given or sympathy at the very least.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's located at 1785 Mt Gallant Rd, Rock Hill, SC?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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