Chipotle Mexican Grill

Reviews

• JC

  Jesse Chapman

  Sep 28, 2026
  3.0
  People working there are rude an over charged me for what I got
• JB

  Jason Buckley

  Sep 16, 2026
  1.0
  Been to this location two times, will never go again. First time, they were out of cheese. The second time they were out of cheese and sour cream. The staff does not tell you they are out of toppings until after they start your burrito/bowl so you are stuck with purchasing it. Staff is not friendly. Chipotle Corporate needs a site visit.
• GG

  Grasshopper

  Sep 16, 2026
  1.0
  Just avoid this one. The place is filthy. The counter was covered in remnants of countless burritos. They just drag yours through the piles on its way down the counter. Mine turned out like the other reviewers’. The toppings squeezed out. Instead of double wrapping or starting over, they just kept rolling and closed the foil. It was an inedible mess. I’m done with Chipotle.
• EA

  Emil Amirov

  Sep 5, 2026
  1.0
  I live near this Chipotle and come here 2–3 times a week because I genuinely enjoy the food. Unfortunately, I have repeatedly experienced rude and disrespectful treatment from the same three employees — two men and one woman. Almost every time I visit, their tone, facial expressions, and the way they respond to me make me feel unwelcome and uncomfortable. English is not my first language, and I may sometimes pronounce a word with an accent, but that should never be a reason for an employee to speak to a customer in a mocking, sarcastic, or disrespectful way. At times, the repeated treatment has even made me wonder whether I am being treated differently because of my background or accent. Today, September 5 at approximately 4:10 PM, I ordered my food as usual and purchased a Coca-Cola in a glass bottle. I was dining inside and politely asked an employee to help me open the metal bottle cap. Instead of simply helping me, the employee rudely told me that he would not open it and that I should go find somewhere else to open it myself. I then explained that I come here several times a week and asked why I repeatedly receive this kind of rude treatment. I am not asking for special treatment. I simply order my food, eat quietly, and leave. I do not understand why I am consistently treated this way. The food here is very good, which is why I continue coming back, but customers should also be treated with basic courtesy and respect. I hope management takes this seriously, reviews what happened, and addresses the behavior of the employees involved. No customer should feel mocked, disrespected, or unwelcome because of their accent or background.
• EA

  Emily Annas

  Aug 30, 2026
  5.0
  The is the only Chipotle I'll be going to from now on! We have had far too many poor experiences at the Summerville locations that we have almost stopped eating at chipotle all together but the Rivers Ave location is the CLEANEST and FRIENDLIEST location we have been to in YEARS!!! They had everything in stock, they were kind, helpful and the restaurant was spotless. It's a shame that we now expect to be treated like garbage at any other location but rivers ave has got it figured out! It's about a 40 minute drive from our house but we will make it every single team instead of going to any of the Summerville locations