Pecan Jacks Ice Cream & Candy Kitchen in Mount Pleasant is Charleston's home for handcrafted, small-batch ice cream and Southern-inspired sweets. Every scoop, praline, chocolate, and candy is made fresh in our on-site production kitchen at 966 Houston Northcutt Blvd. Our flavors range from family favorites like Oreo, Skittles, and Frozen Olaf to 21+ adult flavors including Bourbon Pecan Praline, Bailey's Salted Caramel, Cherry Amaretto, and Limoncello. We can also accommodate birthday parties and group celebrations in-store, a sweet way to make any occasion memorable. Come sample before you scoop, tasting is part of the Pecan Jacks experience! Perfect for family outings, date nights, and corporate gifting.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.