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McDonald's

3.0
(1,669 reviews)

Business Details

114-M West Butler Road, Mauldin, SC
29662, United States
(864) 288-7696
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
114-M West Butler Road, Mauldin, SC
29662, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 114-M West Butler Road in Mauldin, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,669 reviews
5 stars
459
4 stars
269
3 stars
290
2 stars
184
1 star
467
  • EE
    Esteban
    3 days ago
    1.0
    ¡20 minutos para unos pocos sándwiches a las 9:30 de la mañana! ¿Por qué? Hice mi pedido a través de la aplicación y esperé más de 20 minutos por solo unos pocos productos. Lo que más me molestó fue la falta total de comunicación. Había varios clientes esperando sus pedidos, pero nadie se acercaba a preguntarnos qué estábamos esperando, verificar nuestros pedidos o decirnos cuándo estaría lista nuestra comida. Simplemente nos dejaron esperando sin ninguna información. Finalmente tuve que llamar en voz alta para conseguir la atención de alguien y preguntar por mi pedido, y aun así prácticamente no hubo comunicación ni explicación por la demora. También noté que nadie que trabajaba en la cocina parecía estar usando redecilla o algún tipo de protección para el cabello. Cuando finalmente recibí mi comida, no hubo un “gracias”, ninguna disculpa por la espera y ni siquiera me dieron servilletas. Dejar a los clientes esperando sin reconocer su presencia ni comunicar absolutamente nada sobre sus pedidos hizo que esta fuera una experiencia muy mala. ¡Simplemente comuniquen! Habría hecho una enorme diferencia.
  • JJ
    Jenny
    3 days ago
    1.0
    Very disappointing experience this Sunday morning. I placed my order through the app before leaving my home, but still waited about 20 minutes after I arrived for just my McGriddle. Several customers were standing in the lobby, yet no one checked on us or asked which orders we were waiting for. Customers had to raise their voices just to get someone’s attention. When I gave an employee my order number, they looked at me and walked away without acknowledging me or giving any update. I understand the drive-through was busy, but customers inside deserve attention too. There was no order-status monitor or clearly designated pickup area, leaving us waiting without knowing what was happening. When I finally received my sandwich, there were no napkins in the bag and none available in the lobby. Getting someone’s attention again to ask for napkins was another struggle. There were no condiments available either. Service at this location is inconsistent, but today was especially poor. A simple greeting, an update on the wait, and someone periodically checking on lobby customers would make a big difference. Customers shouldn’t have to yell to be acknowledged. It also looked like nobody wearing gloves, hats or hairnets. Grumpy people overall.
  • SB
    Steven “BuffaloSteve”
    3 days ago
    2.0
    15 minutes for ONE breakfast sandwich at 9:20 a.m. 🤦🏻‍♂️😳 I ordered through the app before I even left home, yet I still waited 15 minutes for a single breakfast sandwich. When I arrived, there was no greeting and no one asked what I was waiting for. There was absolutely no communication. I finally had to get someone’s attention myself, and even then, there was no explanation or acknowledgment of the wait. I also noticed that no one working in the kitchen appeared to be wearing a hair restraint. When I finally received my order, there was no “thank you,” no apology for the wait, and they didn’t even include napkins. McDonald’s, 15 minutes for one breakfast sandwich at 9:20 in the morning is a bit ridiculous. But the lack of basic hospitality and communication made the experience even worse.
  • TJ
    Trina Jamison
    Sep 27, 2026
    1.0
    Drink cups not filled 3/4 of the cup. When asked for cups to be filled with more drink, worker added more ice. 😡
  • MM
    Matt
    Sep 15, 2026
    1.0
    First time and definitely my last time at this McDonald’s. What a joke. Chad in the drive-thru insisted my iced coffee—with no ice, no cream, and about four inches of syrup sitting on the bottom—was made correctly. Instead of simply fixing it, he gave me an attitude, took the coffee back, and about two minutes later handed me what appeared to be the exact same drink and claimed he had fixed it. I pointed out that there was still no ice in the iced coffee, and Chad actually argued with me and said, “Yes, there is ice in that coffee.” There was literally not one piece of ice in it. I finally had to park, get out of my car, and go inside just to get a basic iced coffee made correctly, while Chad stood behind the counter giving me dirty looks. Terrible customer service and an unbelievably unprofessional attitude over something that should have been an easy fix. If I were the manager, I’d be having a serious conversation with Chad about how customers are treated.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 114-M West Butler Road, Mauldin, SC?

McDonald's is open daily from 4:00 AM to 12:00 AM, except on Thursday, Friday, and Saturday when it operates 24 hours.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 4:00 AM to midnight Sunday through Wednesday, and operates 24 hours on Thursday, Friday, and Saturday.

Brand Certified Facts from McDonald's

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