KP
Kelsie Polak
Jun 26, 2026
Tran makes our mornings ❤️ she is the sweetest. Every morning when my husband and I go get our morning coffee, we hope she’s there, because every time she opens the window to greet us it’s like a breathe of fresh air. She’s always so bubbly and she has an amazing energy, while still working quickly and efficiently. -Bill and Kelsie
TB
Tiffany Bodero
Jun 24, 2026
This morning around 10am my 9 year old son and I came inside to order our food and drinks as the drive thru was wrapped around the building and he really wanted to go inside to eat.
As we stood in line waiting I noticed the young man working behind the counter. He was super kind, worked fast, took orders well and was just simply doing his job and the best he could. He was super nice to my 9 year old son and was just all around a great worker. My 9 year old son has a learning disability and stims really bad when he's anxious or nervous, so I noticed what was going on almost immediately when standing to wait to order.
As we sat down to wait for our food and drinks, I noticed a lady whom I'm guessing was the manager or lead or whatever she thinks she is, just being extremely rude to him, rolling her eyes, yelling demands, she just made the entire atmosphere of that place bad. You could tell everyone, including this young gentleman was working from what I could literally see with my own eyes, harder than her! This young man was taking orders, getting donuts and making drinks in a super busy place and you had this manager of a women just answering his questions in such a rude, belittling, passive aggressive way that all I could think about was... If that was MY child and I saw how he was being treated like that, I'd be sure to get your name, corporate number and file a complaint. She obviously doesn't know how to deal with different people or how to handle a busy day.
A huge thank you to this young man for doing a great job, and hats off to him for dealing with that lady. There was even one point that she got close to him and yelled something about no one using a certain machine while he was trying to take in someone's order and he had to put up his hand next to his ear and ask the customer to repeat them self.
Hopefully this lady can come in with a better outlook on her team members and that she's not the only one with obstacles in life.
People are watching lady! Maybe you need to be in the back cooking food and not just standing there at the drive thru window talking crap and in a bad mood! Do better lady... you are not the only one whose important at work.
Went through the drive-through ordered two muffins two donuts got home without any donuts. Have been calling them for six hours now. No one picks up the phone.
NC
Nicole Campbell
Jun 15, 2026
just waited 30 minutes for 1 medium iced latte in the drive thru. kind of ridiculous considering they aren’t very busy.
Me encanta ir a Dunkin' y es un lugar muy agradable. Aunque muchos van por las donas, a mí me fascina la gran variedad de helados tan ricos que venden; mi favorito de siempre es la banana split, ¡es deliciosa! Lo mejor de todo es que tienen varios puntos en la ciudad y todos funcionan de la misma manera: los helados son espectaculares y la gente que atiende siempre es muy amable y servicial. Sin importar cuál sucursal visite, sé que voy a recibir una excelente atención y un producto fresco. ¡Súper recomendado para darse un buen gusto!