I was excited to see a recent advertisement that Annie O's had a lobster roll special on Wednesdays. Showed up and was pleasantly excited about the menu, which features lots of things I love to eat. There were almost no patrons in the restaurant during prime lunchtime, and I soon discovered why. There's really no one to greet you nor did anyone really connect with us at all. Unfortunately, the only option they offered for the lobster roll was cold lobster covered in mayonaise. I guess I'm not a Northerner, nor do I pretend to know how they eat lobster "up North", but I like my lobster warm with drawn butter on the side. The lady at the front just said "Nope, we don't do that". Wasn't even apologetic. So, after all the hype, I didn't get the lobster roll. I opted instead for the fried chicken. Unfortunately, the chicken nor the breading had any taste and was greasy. The chicken hadn't been brined or marinated and there were no spices or herbs in the breading. I opted for the collards, which weren't bad but needed more seasoning. Again, very disappointed. I might go back and try something else, but the thought of lobster brought me there and the chicken made me want to leave. One BBQ sandwich with a few potato chips, 2 pieces of fried chicken, about 3 tablespoons of collards, and 2 ice teas: $43. Hope you all have a better experience. I think I'll just go to Maine Cafe for my lobster. It's excellent there!!
I'm replying to the rebuttal from the restaurant. Unfortunately, they did not advertise the lobster roll as "cold an covered with mayo", or I wouldn't have shown up. While your chicken may have intetionally been unprepared, that's your position. I had to eat it. It was tasteless. You can cite "intentional" all day long, but in the end, I'm the consumer who has to eat it. I was unimpressed, and I don't even have an "intentional" pallette. I just like tasteful food, prepared well, at a reasonable price. I'm not cheap. I love good food. My opinion.