Taco Bell

Reviews

• PP

  Prashant Patel

  Aug 9, 2026
  1.0
  Placed the order on mobile app and went to pick up the food. When I entered the location it was not clean. Only 2 employees working and they were 2 young kids. 1 had headphones on and other had a backpack on his back. Not sure if he was working. Employee approached me and said, we don't have any fries and left. Didn't give me any other option. I told him we will take bean and rice burrito instead. He came back with bag full or food instead of the 2 boxes we ordered. Everything was just packed in 1 bag with chips just going in all over the bag and on over other food in the bag. Then was I was checking the food, he came back out to give the bean and rice burrito. I took the bag and went to car and opened the cheesy potato and the cheese was just so think and mustard color and it smelled so I used the lid and put it on side. Checked the bean burrito from the bag, a d it was same cheese and the beans were cold. I didn't feel like eating so I went back in to get the refund but by then few customers came and the employee didnt come to front as he was busy making food for other customers. I waiting for few mins and then left. Not a clean place to get the food. Not recommended, out of all the taco bell, this was one of the worst experience I got.
• VM

  Vinnie Manenti

  Aug 8, 2026
  1.0
  Terrible employees. They lock the doors in the middle of the day so they can take a group smoke break whilst cars are in the drive through. Tried to tell me another time that the dining room was closed at 9:10pm when the hours clearly state 10pm close. It’s not my fault the kiosk is often faster than the drive thru. The kiosk is its own issue in itself. Just take the drive to Bluffton because not even the McDonald’s across the street is worth the money either. When I tried to file a complaint the Indian on the other end couldn’t help either. Just another failing brand in this day and age.
• JD

  Jessie d

  Aug 2, 2026
  1.0
  I’m livid. I’m pregnant and CRAVING Taco Bell, now having to waist more gas and time to go to Bluffton because “the meat isn’t heated so we can’t serve anyone or take any orders” I called 4 times and each time was either hung up on or let the phone go all the way to voice mail. I’ve never heard such rude arrogant people in my life, very unprofessional. Reading more of these reviews is showing me maybe I’m better off going to the other one. Sad that a big chain restaurant can’t even hire good people anymore.
• NE

  Now Events

  Jul 30, 2026
  1.0
  Le pire Tacobell de ma vie!!! Les salariés sortent des toilettes en train de refermer leur pantalon. On attends la commande (on es les seul clients) plus de 30 min! Les salariés avec leur gants et ils tiennent le téléphone en touchant avec ses meme gants la nourriture. Je suppose que c'est le manager qui a une chemise toute salle et qui hurle au téléphone en fumant sur la terrasse . Et qui s'en fou complètement que ses salariés danse sur tes vidéo Instagram devant nous plutôt que faire nos commandes! C'est à vomir c'est une honte ! Il faut que je fasse la réflexion pour qu on me fasse la commande de mes enfants et moi! Le manager aller retour en parlant au téléphone à qui rien de chique et bien sûr le salarié continue de fumer et danser sur la terrasse pendant que nous essayons de manger tempis si la commande est incorrect car ils sont trop occupé! Pire expérience de ma vie. Je vous en prie n'y allez pas surtout pas en famille
• KG

  Katie Gerber

  Jul 26, 2026
  1.0
  Beware. I wish I had read the Google reviews before stopping here. My family and I were driving home to Canada after our vacation and stopped here for a quick meal. I tried to use the drive-thru and was told I could only order through DoorDash. I explained that I was visiting from Canada and just passing through and asked if there was any other way to order. I was simply told no. So I placed and paid for my order through DoorDash. When I went inside to pick it up, I immediately noticed there was a self-service ordering kiosk—something the drive-thru employee never bothered to mention. Instead, he sent me to DoorDash when I could have simply ordered inside. It only got worse from there. I was the only customer in the restaurant, yet I stood there for at least five minutes before anyone even acknowledged me. One employee was sitting inside at a customer table chatting with a friend, while two other employees were sitting at a table outside. Eventually, the employee and his friend both walked behind the counter. The employee asked what I had ordered, only to tell me they didn’t even have the item I had already paid for. The restaurant was filthy, and the outside smelled strongly of marijuana. Based on the condition of the restaurant, I wouldn’t have felt comfortable feeding the food to my kids even if my order had been available. To make matters worse, I was told I had to deal with DoorDash myself to cancel the order and request a refund. This wasn’t just poor customer service—it was complete indifference. I’ve never seen employees so uninterested in doing their jobs. If you’re traveling and looking for a quick meal, save yourself the time and frustration and go somewhere else. I sincerely hope management reads this review and takes action, because this location is clearly being neglected.