Chick-fil-A

Reviews

• EG

  Elver Galarga

  1 day ago
  1.0
  My wife and I decided to swing by the drive thru today May 19th. We were served by Ben and he was very rude. He said to my wife “yeah, I can’t hear him” when I was trying to place my order. I’m not sure if it’s his first week in the hospitality industry but I hope he learns that there are better ways to communicate with customers.
• TW

  Tabitha Williams

  Apr 9, 2026
  5.0
  Great food workers were kind of slow even though they were lots of them. But the construction made it horrible to get in and out hopefully when they get it fixed, it’ll be way better.
• LC

  La chana

  Mar 24, 2026
  5.0
  Thanks to Alisa for such a amazing job.
• CW

  Candice Walsh

  Mar 23, 2026
  2.0
  My boyfriend stops by this Chick-fil-A every morning on his way to work to pick up an iced coffee and a chicken sandwich on an English muffin. Last time he went to get his breakfast, he was on the phone with the area manager of a company he is contracted with when a black employee approached his truck window. This employee took it upon herself to lecture him about a drink holder that had fallen out of his truck a couple of days prior while he was on a business call. At that time, my boyfriend was taking his mother to a doctor’s appointment in Charlotte. He had stopped to get lunch for his two children while his mother was getting the kids their meals. As she had the door open to hand out the food, no one noticed the drink holder fall except for this employee and some others who were watching. This encounter felt very unprofessional. It was inappropriate for the employee to lecture anyone, especially when someone is on the phone. We called the corporate office to express our concerns, but they did not take any action. My boyfriend's mother then called the store directly and spoke with the general manager, Cameron, who also did nothing but make excuses and dismiss the issue.
• DB

  Dee Bee

  Mar 8, 2026
  2.0
  ⭐️⭐️ I’m sharing this feedback in hopes that management at this Chick-fil-A location can address a recurring issue. My orders are frequently packaged very sloppily, with food appearing thrown together and messy when the container is opened. I have even started going inside the restaurant to specifically request that my order be prepared and packaged more carefully, but unfortunately the outcome has not improved. Given the price customers are paying and Chick-fil-A’s reputation for quality and service, I would expect more attention to presentation and care in assembling orders. I’ve attached a photo to illustrate the issue and hope this feedback helps improve the customer experience moving forward.

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