JR
Jasmine Rosado
May 21, 2026
My visit was terrible on W. Lucas st. I pulled up to the intercom, expecting to hear the automated greeting, but nope, the greeting I received was “go head with yo orda” so I paused a little and said “ well hey how are you? I will be using the 5098” the cashier once again replied saying “go head with yo orda “ i then started ordering, thinking she put my code in then after ordering she asked for my code again so I gave it to her & she said it’s not working, so I gave it to her again & she raised her voice & then told me my total was $14 something so i said ok that will be all…no response, i repeated it again, then I asked if I should head to the first window & she said “yea” I got to the window, she blurted out my total, so then i said, well hello how are you, then she said I’m good & you? I showed her my code that I had & she told me “ yea it’s not working “ then I asked her if Mark is the one who is over this store, she said she doesn’t know no Mark, I asked her for her name, she said “Jinaija” with an I don’t care attitude. So I asked who is the owner then she said ok that”Arnett” so I told ok great, I am familiar with them I used to work for them, as I pulled to the second window, I told the manager in charge about things and he said he understood my complain and that she had numerous of complaints…to my knowledge like I told him, I’m old school McDonald’s, I used to work these restaurants to the fullest and I know for sure Arnett and Wanda James don’t allow the disrespect! My ticket number was 1334 on 5/21/2026 at 2:21am