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McDonald's

3.4
(1,829 reviews)

Business Details

2016 W Palmetto, Florence, SC
29501, United States
(843) 669-4012
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2016 W Palmetto, Florence, SC
29501, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2016 W Palmetto in Florence, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,829 reviews
5 stars
615
4 stars
390
3 stars
283
2 stars
167
1 star
374
  • RD
    Rylie Driggers
    3 days ago
    1.0
    I went to McDonald’s expecting the new Happy Meal, but they gave me an old meal that’s been out forever. The employees were really rude. My nuggets were hard and nasty, and my McChicken bread was burnt and tough. Overall the service was disgusting and really disappointing.
  • FJ
    Frances Ann James-Davis
    Aug 12, 2026
    5.0
    Outstanding customer service in the food is always hot.
  • BS
    B Smith
    Aug 1, 2026
    1.0
    Slowest McDonald's on planet earth.
  • AR
    Alicia Rose
    Jul 17, 2026
    1.0
    We are always so polite to those who take our order because you never know what someone's day has been like however when we got to the window the woman who was taking our order didnt even bother looking up from her phone or acknowledging us when we tried to pay which explained why she sounded so annoyed when we were asking simple questions about the food. She didnt say anything when she grabbed the card from me or when she gave it back. You do have to be impressed with the fact at the very least she did all of this while never taking her eyes off her phone. It also took 20 minutes to get our food for multiple things to be missing which they were also annoyed at us about. I will say the manager was so nice though and I feel bad the staff we encountered was so abysmal
  • DB
    Dee Beth
    Jul 1, 2026
    1.0
    I was very disappointed with the fish fillet I received. I didn’t realize how poorly it was put together until I was almost home. The sandwich looked like it had been thrown together, with the fish hanging out of the bun and the tartar sauce was smeared everywhere. On top of that, the fish was fried so hard that it looked more like a couple of chicken patties than a fish fillet. It was overcooked, dry, and not at all what I expected. Since I was already too far away to return it, I ended up going to the McDonald’s on Lucas instead. The difference was night and day. Their Filet-O-Fish was hot, fresh, neatly assembled, and looked the way it should. The presentation and quality were at least 10 times better. I understand that fast food won’t always be perfect, but customers should still receive food that is prepared with care. This sandwich looked rushed, overcooked, and carelessly assembled. I hope this location takes more pride in the quality of the food they serve because this experience was very disappointing.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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