Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Accepts reservationsNot available
Requires reservationsNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Drive-throughNot available
BreakfastNot available
LunchAvailable
DinnerAvailable
VegetarianAvailable
RestroomAvailable
Onsite servicesAvailable
Free parking lotAvailable
Free street parkingAvailable
On-site parkingAvailable
Paid parking lotAvailable
Kid friendlyAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.2
925 reviews
5 stars
336
4 stars
148
3 stars
97
2 stars
76
1 star
268
DM
Deb McNeil
2 days ago
1.0
I ordered delivery and for $18.00 I received beans and guacamole. I don’t know if they just don’t care, but don’t order from this location. They should be closed down.
BG
Breanna Gilbert
May 3, 2026
1.0
This is the worst chipotle I went too I sorry they were not clean at all I ask a worker did they have something for my bowl he was like no but see him get it for another customer so I was confused and was just horrible in food was not that well
JE
Joey Espinosa
Apr 22, 2026
4.0
Everything was fine. Friendly service. Quick. The bathroom could use better cleaning and maybe a slight renovation.
CL
Cassie Lesieur
Apr 20, 2026
4.0
Food was great, line service was great the lady that checked my friend and i out.. Kimberly? i feel bad for everyone that has to work with her. she is unpleasant, loud and obnoxious. very narcissistic. she messed up and wanted to blame everyone else! was not even busy, but wanted to crash out at the front for literally no reason! other than everyone one else was very nice and sweet! employees that work the same shift as her deserve a raise!
TC
Travis The Conqueror
Apr 18, 2026
1.0
I'm a regular, literally just got a free entree from all the points accumulated over the past month of eating at Chipotle. I literally eat here at least 3 times a week. I've been eating at Chipotle for 19 years, all across the USA, in over 15 major cities and have been to some really really great locations, and I'll be honest, this is literally the worst one I've ever been to. Hands down. Let me tell you why. For me, it's not the slow service. I order online and pick it up. It's for this reason right here. I have a very thick skin and can deal with difficult, rude people no problem and just sidestep their negativity and let it roll off of my shoulders, but when it's happening to my wife who is kindly picking up my order for me, now we have a problem. This lady right here is singlehandedly responsible for at least 5-6 bad reviews in just the past few months. She's always rude, condescending and has atrocious people skills. She acts like she hates her life, and for some unknown reason to me she is always on the register. That's so stupid.
I don't know who is in control of this Chipotle, but you are as mediocre as they come managerial skill-wise. Whoever is the owner, you are also just as stupid for allowing this to continue for as long as you have. You always post some bull crap generic reply to unsatisfied customers and never actually act to make a difference. I would not be shocked at all if Chipotle shut your franchise down due to poor customer approval ratings. 3.2 is genuinely terrible. You would literally solve most of your customer service complaint issues (other than slow service) just by moving this lady to the back, or firing her, and putting someone with a good attitude on the register, but hey, if it's broke don't fix it, right? I'm a very nice guy, and have spent thousands of my hard-earned dollars here over the past 6 months, and I will let a ton of things slide, but when you disrespect my wife, think again.
P.S. Owner, do not reply to this with a generic "Sorry! That's definitely not Chipotle's standards we aim for", or some crap like that. How about a genuine human-to-human response? Show me some change here, or I'll be taking my business somewhere else.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Florence, SC serve?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Florence, SC?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does Chipotle Mexican Grill in Florence offer pickup and delivery services?
Yes, they provide in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill located in Florence, SC?
It is located at 2617 David H McLeod Blvd, inside the Coastal Grand Mall in Florence, SC 29501.
How can I contact Chipotle Mexican Grill in Florence for inquiries or catering?
You can reach them by phone at +1 843-773-3104 or email at sc.1990.FlorenceSC@chipotle.com.
What payment methods are accepted at Chipotle Mexican Grill in Florence?
They accept credit cards and offer services including catering, gift cards, and online orders.
Are there any nearby shopping options if I visit Chipotle at Coastal Grand Mall?
Yes, nearby stores include JD Sports, H&M, EXPRESS & ExpressMen, Foot Locker, and Burlington, among others, perfect for shopping before or after your meal.
What entertainment options are close to Chipotle in Coastal Grand Mall?
Chuck E. Cheese is nearby, offering family-friendly arcade games and entertainment, ideal for a fun outing around your meal time.
Are there any health and beauty services near the Florence Chipotle location?
Yes, nearby are establishments like NeoLumo Spa and Magnolia Nails & Spa for beauty and relaxation services.
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