Wingstop

Reviews

• RB

  Rodney Beaty

  1 day ago
  1.0
  Thos place should be shut down, I will never order from here again, the wings are skimpy and dry , there is no taste to them and for $21 dollars it was a waste of money
• KF

  Kinsley Foltz

  Sep 29, 2026
  5.0
  From The UPS Store across the street, we love you being here! Sure, we’ve all probably gained 5-10 pounds since you opened, but it’s worth it! Service is always great, food is ready when it says it is, and you can’t beat the location :) thank y’all!
• CJ

  Corbin Jarrett

  Sep 25, 2026
  2.0
  I ordered lunch from here for my office today because it is right down the street and everybody wanted to try it. I ordered online at 11:10 and got a confirmation that it would be ready by 11:25. I get there around 11:30 and they had not started my order yet and were turning people away unless they ordered online. You could see there were only 2 orders on their order board, mine and someone else’s. I finally got my food at 11:45. Once I got back to the office and opened everything up, we were all disappointed by how small these wings are. Spending $50 for 30 wings that are smaller than the little ranch container is disappointing. Think twice before wasting your money here. Photo attached for everyone to see how small these things are
• MS

  Madison Spillane

  Sep 17, 2026
  1.0
  This location has lost my business for good. I placed an online order that was estimated to be ready between 4:57–5:02 PM, but I didn’t receive it until 5:50 PM. What made the experience worse was the lack of customer service. The staff were extremely rude and unapologetic about the wait and made no effort to address or rectify the situation. The girl at the counter was more focused on giving French fries to friends who came in than helping the customers who had already been waiting. The woman who I assume was the manager was also very unprofessional. She walked around with AirPods in, spoke rudely to customers, and even rolled her eyes while speaking to a customer on the phone. I understand that with a new location and there’s growing pains. However, being new does not excuse poor customer service or a complete lack of accountability. This staff clearly needs additional training and management support, particularly when it comes to how customers are treated. A nearly one-hour delay is frustrating, but being treated as though the customers are an inconvenience makes it significantly worse.
• AS

  Al S

  Sep 9, 2026
  5.0
  MY EXPERIENCE WAS NOT 5 STARS! I’m giving 5 star because I’d rather produce positive energy. Today was a BIG FAIL for this location. I’m sure it’s deeper than long waits. It’s just poor management. We are paying for a service and a product and we expect in a timely manner. I hope you guys can get this fixed asap because Conway is no small town anymore. I’ve been waiting for my order over 1.5 hours with no solution offered. I ordered online and was given a time of 7:19pm ready for pickup. It’s is approximately 8:12pm and I’ve been told there’s no expected time for me to get my food I just have to wait. 🤣🤣🤣 AH and they can’t refund or cancel my order I must CALL CORPORATE. SUCH SPEEDY PROCESS. I’m not entitled but wow that is so POOR MANAGEMENT of this store. All the best of luck.