Sonic Drive-In

Reviews

• KB

  Kevin Browder

  Aug 1, 2026
  1.0
  Sat for over 35 mins after order said it was on the way. Still sitting and waiting.
• AP

  Amanda Perry

  Jul 19, 2026
  1.0
  36 min wait for a mobile order placed is ridiculous for fast food. But that’s not even the worst part, the customer service or should I say lack of is THE WORST!
• JW

  Jade Ward

  Jul 11, 2026
  1.0
  Overall slow. I order my food online, got to the store had to wait 15 minutes which isn't too bad. They said someone was coming out with my food so I waited another 10 minutes still nobody. I pressed the red button and before I could get 2 words out they disconnected the sound and ignored me
• GG

  Gerald

  Jul 11, 2026
  1.0
  Linda, the manager, it's absolutely horrific. I ordered a Coke online 3 minutes before I arrived. I get there. I clock in and I waited for 21 minutes. She thought it was a good idea to sit there and speak with her friend. In the stall, next to me for 7 minutes, laughing and joking, instead of doing her damn job. I think she better figure out a different career. Because customer service is definitely not in her. Wheelhouse.
• FS

  Faye Stutz

  Jun 29, 2026
  1.0
  Computer was down. It was "happy hour" and all I wanted was a large coke. Offered to pay $5 and they could ring it up when computer came back up. Manager refused, saying he'd have to do it for "everybody". There were No other cars around, much less behind me to witness this possible rogue act. Yet the manager could not be persuaded. It seems to me it would have been a chance to make a penny instead of having 3 employees standing at the window telling me how it just couldn't be done. Would the owner not appreciate them doing what they Could during computer down time? Would it Really be too much to enter a few orders after the computer came back up? Customer service - ZERO And yes, I go to Sonic often. Won't go back to the one on 707 again, though.