Whataburger

Reviews

• DB

  Darla Brewer

  4 days ago
  3.0
  Cashier was not really interested in listening to order, although he acted like he heard it all. We were face to face and I think he looked at us once. Probably why we received the WRONG order and didn't realize until we were at the hotel. The patty melt we received (not ours) was good. With the amount of fries given (also a plus) we need more than 1 pack of ketchup please.
• AP

  AnThony Pelham

  6 days ago
  5.0
  We arrived with a group of 14 students on a Thursday night (holiday weekend) around 8:45 pm. Seeing that the location was busy and we were on a tight schedule we decided to leave. Prior to loading the van Ashley the General Manager came out and inquired why we were leaving. When we explained our reasons she assured us that she could accommodate our needs. She and her team did just that!! She personally arranged tables for us and Ziyonna and the rest of the team took our orders. The food was served hot and timely. They went out of their way to ensure that we had a great experience. In this day and time it is difficult to find great service in the fast food industry. This team was the exception. Ashley is to be commended for the great service and example of servant leadership she provided to us and her team.
• CC

  Caitlin C

  Jun 21, 2026
  5.0
  The staff were incredible. Better than chick fil a. We have three kids and they were beyond kind to them despite them being toddlers and messy (and yes we try to clean up as much as possible after them) but it felt like the service was truly beyond what you would expect at any quick eatery. Will 100% return to this specific one, we’ve always loved Whataburgers in Florida but this one was truly one of a kind because of their staff.
• JS

  Jessica S.

  Jun 14, 2026
  2.0
  Your food is great but your service time is poor. We don't go to Whataburger to wait an hour on food. Management, please consider training for efficiency. This hasn't been an isolated experience. Carolina Whataburger wait time is dismal.
• SD

  Savanna Davis

  Jun 2, 2026
  1.0
  I was at the Whataburger location, and I haven't been here in a while and this is why...the wait, with no sense of urgency, with no recognition "Hey, someone will be right with you". It got so bad before that I started placing my orders online, just to come in a still have to wait almost like they didn't even begin cooking my food until ai arrived. Today, I gave them another try and ai walked in and waited...6 minutes with about 3-4 employees walking by me...NOBODY SAID ANYTHING, not even hello. There was another customer and I asked her if she ordered, and she said she had to end up ordering on the kiosk because nobody greeted her either and that she'd been waiting 15 minutes before that and just decided to do it. This isn't fast food, and it's quite unacceptable, and it makes me feel like I'm at a restaurant that just doesn't care. Can something PLEASE be done about this??? Who's the manager?? Are they managing themselves?? This is bad. I leave reviews almost everywhere I go, whether they are good or bad is up to the establishment and the people they have employed there.

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