Sweetwaters Coffee & Tea

Reviews

• JK

  Jacob Jordan King

  5 days ago
  4.0
  Sweetwaters Coffee & Tea has a really nice atmosphere and a wide variety of drink options ☕🍵 The menu goes beyond just standard coffee, which makes it a good spot if you want something a little different or more customizable. The environment is comfortable and works well for sitting down, catching up with someone, or getting a bit of work done. Overall, it’s a solid, easygoing coffee shop with enough variety to keep things interesting 👍
• CM

  Cara Marchese

  Apr 30, 2026
  5.0
  All of the staff were so kind!! Great coffee and also a great study spot
• SP

  sarah Pollak

  Apr 30, 2026
  5.0
  Friendliest staff ever! And delicious drinks as well
• KG

  Keith Gosselin

  Apr 28, 2026
  4.0
  Daughter and I studied Math here one recent night. Cute space, relaxing, quiet, coffee delicious. Open until 9! Daughter would have liked some more healthy snack options, went with yogurt parfait. Croissants and other treats looked amazing. Little on the warm side with the sun in the windows and tables are cozy but not big. Service friendly. Logarithms and espresso, who doesn’t love this.
• LJ

  LC Jeffcoat

  Apr 3, 2026
  2.0
  I visited Sweetwaters after seeing a lot of positive reviews on TikTok and was excited to try it for myself. When I arrived, there were three staff members (that I could see) busy assisting other customers. I completely understand tending to orders for current customers, but what stood out to me was the lack of acknowledgment by the staff. It took a while before anyone even recognized that I was standing there waiting. I’m not overly picky about customer service when work is clearly being done, but I do believe acknowledging customers goes a long way. That said, once I was helped, the young lady who assisted me was very friendly and took the time to explain some of their popular drinks and ingredients, which I appreciated. To keep it simple for my first visit, I ordered a mocha frappe. Unfortunately, what I received was not what I expected at all. It was more like a chocolate milkshake (which I personally don’t like), and there was no espresso flavor whatsoever. For a $9 drink, that was disappointing. Because I wasn’t sure if this was just their version of a frappe or if something was off, I actually stopped at two other coffee shops nearby afterward and ordered the same drink for comparison. Both places immediately noticed the difference and mentioned that a frappe typically isn’t ice cream-based. One location even made my drink for free (which I still tipped for), but my goal was simply to understand if I had misunderstood what I ordered. I did try to follow up by calling the store to speak with a manager, but I wasn’t able to reach one. I was told to call back later, and after multiple attempts, I was eventually told they weren’t sure if a manager would even be in that day, which was annoying. Overall, my experience wasn’t terrible, but it was disappointing. Between the lack of acknowledgment, the incorrect drink, and the inability to speak with management, I ended up wasting time, gas, and $9. I had been looking forward to trying this place for weeks, but unfortunately, I don’t see myself returning.

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