Pizza Hut - Closed

Reviews

• JJ

  JC

  May 22, 2024
  1.0
  Apparently they have door dash run their deliveries now. First order was given to the wrong door dasher they had to remake the order a 9:00 pm. Second order was picked up by new door dasher at 9:35 for a 9:56 delivery. I live 2 minutes from the store. Door dasher disappears, I call the store, no answer 5 different times and when you call it goes to a call center who knows where first. 10:05 gets here, no update on my order, delivery time keeps getting pushed back further. Call door dasher, no answer, meanwhile food is in their car getting cold. I go to the store, like where is my food, oh a door dasher grabbed it at 9:35. Im like look, it was chicken wings and pizza, i dont want it cold when it gets there, id like my money back now, no sorry, we cant do refunds. Ok, would like a manager, no manager, heres corporates number, they remake the food again and ill pick it up. 10:35 ish finally get ahold of door dash they call the driver. Door dash informs me they had other pick ups/drop offs to do as well. 1045 door dasher calls me like sorry for the delay they had to remake it. I go no they didnt, i just left the store, then the story changes, oh well it was papa johns and my ratings go down if i dont do the other ones too. Thats no my problem, if i wanted to contract door dash i would do that directly. Bad enough we have to pay delivery charges, overpricing, tax and a door dash tip. My food shows up at 11pm cold, garlic butter wings are all solid butter now and pizza is cold. Door dash blames pizza hut, pizza hut blames door dash. I got new food but ill be fighting for my money back out of principle and hopfully raising enough hell that they hire people to drive for pizza hut and pay them a fair wage that allows them to retain actual employees. I wont be using any of these companies unless that is the only option i have.
• DJ

  Danielle Joiner

  Oct 18, 2021
  2.0
  Make the order fresh and correct the first time.
• JA

  Jocelyn A.

  Feb 13, 2020
  2.0
  I love pizza hut but twice this store has left me disappointed. This time I ordered all my boxes was bent and you can see my pizza was smashed on top on one half of it. Looked like he put the soda ontop of my boxes cause all of them was bent the same way. The delivery person looked very unprofessional and wasnt even sure I'd I owed him money or not. Next time i wont order from here I'll go drive and get it from another store.

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