Papa Johns Pizza

Reviews

• CH

  Courtney Harris

  Apr 20, 2026
  1.0
  rude and unprofessional! need to hire new staff asap! And my pizza and bread sticks were over cooked. Never returning. This is by far the worst papa John’s I’ve been to. DO BETTER!!!!
• AA

  Anthony

  Mar 20, 2026
  1.0
  I’ve been coming to this location since I was a kid, but after this experience, I won’t be returning. The crew working tonight was extremely unprofessional—using loud profanity and joking around instead of focusing on customers. I placed my order through the app and received a notification that it was ready. This has been an issue before, so I intentionally waited about 15 minutes before arriving, and it still wasn’t ready. The employee at the front register was rude and lacked basic customer service skills. To make matters worse, the pizza I was given was sloppy and poorly made. This location has seriously gone downhill, which is disappointing considering how long I’ve been a customer.
• RK

  R.B. Keisler

  Mar 10, 2026
  5.0
  Service was very prompt and professional. I was out the door in about 10 minutes.
• PO

  Professional opinions

  Mar 1, 2026
  1.0
  I went in to order some cheese sticks and I could’ve sworn I handed the cashier $20. She fumbled for a while to give me my change back. She was barely paying attention because she came to the register wearing full black headphones over her ears. She gave me back a dollar and some change on an eight dollar order but I was expecting more change back because I thought I gave her a $20 bill. I Politely and respectfully….., and it’s on camera so don’t even try to lie, sweetheart … I politely and professionally told her I need you to count the drawer down because I think I gave you a $20 .She went to retrieve a young man, who did not resemble any REAL manager I’ve ever seen. He opened the cash register drawer, he pulled out a $10 Dollar bill and said here’s your $10 you gave her a $10 then gave me this attitude . He had an unprofessional irritated look on his face (Along with the cashier with the black curly hair that had on headphones…. because she didn’t think I caught that, but I did) and he never counted the drawer down to verify. Customer service on this evening was extremely poor with these younger children behind the register and managing. This happened today around 7 PM. I also told her give me marinara sauce when I placed my order but that was missed, and when I asked The lovely little cashier that that took a very long time, and that was given to me with an an attitude as if I was inconveniencing them. During the day manage is great, but whomever this new crew is when the regular managers aren’t there are not professional at all. Young people especially, or just unprofessional people let me give you some advice , times are hard out here and grown folks are even fighting for your jobs because they have real bills to pay! Take a class on professionalism or you can let me teach you because that’s why these franchisees are shutting down and going out of business. A lot of it is due to extremely poor customer service. Check yourself! All of you who are so unprofessional and so rude and nasty Will Never go far on your personalities! Please do yourself a favor, Google professionalism , and good luck to you. Sincerely, Somebody who knows what customer service is supposed to look like.

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