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McDonald's

3.2
(1,677 reviews)

Business Details

5480 Forest Dr, Columbia, SC
29206, United States
(803) 790-2645
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5480 Forest Dr, Columbia, SC
29206, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5480 Forest Dr in Columbia, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,677 reviews
5 stars
554
4 stars
303
3 stars
242
2 stars
161
1 star
417
  • DM
    domonique mincey
    2 days ago
    1.0
    This McDonalds is raggedy. Poor food and even worse customer service. Seems like every one hired in there has a severe lack of respect for their customers. Me and my family went tonight and I’ll never return to this McDonald’s again. The man taking our order was rude, then we had to wait for the staff at the window where they hand you your food (at least 3-4 staff members including the manager), to finish having a very loud and aggressive verbal confrontation with the car in front of us. Once we finally got to the windows there was no apology for the delay due to what happened and we had to wait an additional almost 10 minutes for our food AND they got my son’s cheeseburger wrong. We pulled away and immediately I noticed the fries were hot, but definitely NOT fully cooked. They were soggy and very greasy. I had to grab my husband’s food from down the street, and then came back to McDonalds to get the issues corrected. We then proceeded to wait in line behind ONE car for 25-30 minutes and no that is not an exaggeration. We get to the window and I explain what the issue is, the teenager at the window gets the fry cook who comes up by the window, rolls her eyes at me and tells her “I mean…whatever..like check her ticket time” and walks away. So I give them my receipt and the girl at the window tells me she can’t replace my fries (which we DID NOT eat), I had the fries in hand to give back to her and she didn’t care. She said the manager (who never once came to the window) said because of the time that had passed they wouldn’t replace the fries. I asked to speak directly to the manager and she never came to the window, I explained to the girl at the window that the only reason it seems like so much time passed because we had to wait so long due to their altercation with another customer and that we had just then bean sitting in the line for over 25 minutes. She still refused to help me or actually get the manager who I saw outside talking on her phone. This type of service is absolutely unacceptable. People wait to be able to splurge and have a “lazy” night by spending over $50 for a family of 5 to eat here just for no one to want to eat their crappy fries and get treated like crap by every one working at this McDonalds. We literally just waisted our money on shit food and shit customer service. Whoever owns this McDonalds should be ashamed of the establishment that they’re running and the people they have working in their business. Rhis McDonalds will never see a dime from or my friends on base again.
  • KK
    Karina Kalahnikov
    Aug 23, 2026
    1.0
    I was extremely disturbed by what I witnessed at this location. An employee had a very young kitten confined in a crate outside in the parking lot in approximately 95°F heat. I personally saw the kitten panting, which is why I became concerned and tried to speak to the employees about its welfare. Instead of calmly addressing my concerns, the interaction became incredibly hostile with the employees. I observed panting in extreme heat. Regardless of who owns the kitten, I do not believe a young animal should be kept outside like this in a parking lot while an employee works, and customers should certainly not be sworn at for expressing concern about an animal’s welfare.
  • KS
    Kylie Seipp
    Aug 8, 2026
    1.0
    Lady almost knocked my mom over with a tray of food. Got my food wrong 2 times. I don’t recommend it
  • MG
    Macy Gerald
    Aug 6, 2026
    2.0
    Did a mobile order for a double fish meal 8/6 1:23pm, received food in drive thru fries were hot and fresh so I didn’t check the rest. Upon arrival to my house I notice it’s a single fish not double. I tried to call the restaurant 2x no answer, it’s currently storming outside so I guess I just lost my extra $3. I only gave 2 stars for the hot fries
  • CL
    Chuck Lacy
    Jul 21, 2026
    5.0
    Let me just start by saying I seldom eat fast food but this location has lured me in three times in less than a week! As a previous restauranteur and having managed both front and back of house, I can assure you that both finding and keeping great staffers is a challenge! Somehow Matt the GM and Salley (DM) whom I met today have the secret sauce to an excellent store! Other great people I interacted with .. Lora, Alisha, Tasha and Wes are great people and I hope to encounter more of their people on future visits! Lora came out to my table on my second visit just to see if I needed anything.. not used to service like that at a McDonald's. Today Wes was performing maintenance and even he stopped to ask me if I was taken care of while I was waiting on my order..WOW..that to me is huge! I thought it was nice of Tasha to come out of the kitchen to give me an update on my order today. Also, each time I've been here I notice people cleaning and pulling the trash..that too is a big WOW! And you know what?.. I have not seen any employees on their phones like most locations. This team is customer focused and runs like a well-oiled machine under what is obviously great leadership! Great vibe here! Please keep up the great work!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 5480 Forest Dr, Columbia, SC?

McDonald's is open daily from 6:00 AM to 11:00 PM except on Friday and Saturday when it closes at midnight.

What are the drive-thru hours at this McDonald's location?

The drive-thru operates daily from 6:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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