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McDonald's

3.2
(2,432 reviews)

Business Details

434 Gervais St, Columbia, SC
29201, United States
(803) 376-8898
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
434 Gervais St, Columbia, SC
29201, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 434 Gervais St in Columbia, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,432 reviews
5 stars
740
4 stars
462
3 stars
414
2 stars
210
1 star
606
  • MH
    melvin hall
    Aug 21, 2026
    5.0
    Ms. Chantell always goes above and beyond. Great professionalism, customer service and overall great person. Wonderful person, leader, and excellent role model for the company ⭐️⭐️⭐️⭐️⭐️
  • AC
    Alison Clemency
    Aug 19, 2026
    4.0
    All was good, even a clean bathroom. However, the bathroom sink didn't have water and there was no soap in the dispenser. It grossed me out but am glad I didn't get food.
  • JM
    Josh Martin
    Aug 19, 2026
    1.0
    Very nice to know that even a simple question will not be addressed in person at this location. I only got a yell of "Order from the kiosk" from the back of house. Nobody even really looked my way. I didn't need to order any other items. The staff didn't even attempt to interact with me. Sadly, I know this review will fall upon deaf ears.
  • TT
    TastingTime
    Aug 4, 2026
    5.0
    A quick stop for lunch but we were glad to be there. The restaurant was clean, well run, and beautiful. One of the best dining experiences with McDonald's that we've had in a long time. If you are in the neighborhood I hope you'll stop in everyone inside will take great care of you. I know we left happy and full after a fresh, hot meal.
  • MG
    Mark Goudy
    Jul 18, 2026
    1.0
    If you like getting yelled at and treated like you’re stupid by people at the bottom of the social and economic ladder, this is the experience for you. I’m an employee of the University of South Carolina. I’m certainly not stupid but the employees at this restaurant seemed to want to make me think that I am, despite their own incompetence. I came here for breakfast. First issue was that breakfast burritos are not on the menu. I asked if they had them and they told me they did. Then why have the attitude that I’m stupid for checking if you have something that you do generally carry but is not listed on the menu? Especially when you do have it. It’s not like I’m asking for something ridiculous. The person on the speaker specifically told me to go to the first window. There was no one at the first window. The elderly woman at the second window was irate that I was sitting at the first window instead of coming to the second one. Again, one employee was telling me one thing and the other was mad at me for doing what the first one told me. And the person at window number two knew exactly what the first person was telling the customers because the person running the speaker was standing right beside window number two. The car behind me did the same thing. I paid for the meal and she handed me the bag. I continued waiting as she stared at me through the window and got an attitude with me. She then tried to hand me another bag, but then I wouldn’t grab it because I was visibly confused as I thought I already had all my food. That’s when she started accusing me of trying to take someone else’s order and kept asking me why I was waiting, basically telling me to get out of there. I was waiting on my drink which she had never given me. I’m new to Columbia and this is the closest McDonald’s to me. After that, I’m not going to be going again. You don’t get to treat people like that and expect them to come back. Also, the person responding to the reviews here obviously does not give any care to what is said. Every reply is the same and it’s just to file a complaint on their website. They don’t actually address anything that happened. But you can’t file a complaint on that website without a receipt. Do you think they gave me a receipt? I barely got my food. They didn’t give me a damn receipt. Edit: See? This is exactly what I mean. They replied to this review (at 10:21 PM?) completely ignoring everything I said, including that it’s impossible to do what they’re telling me to do. They don’t care.

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