Grill Marks is a culinary haven located in the heart of Columbia, South Carolina, where we take the art of burger-making to new heights. Our restaurant is dedicated to crafting delicious burgers that are sure to tantalize your taste buds. In addition to our signature burgers, we offer a wide range of mouth-watering options including milkshakes, sandwiches, wings, salads, and more. Indulge in our world-famous extravagant milkshakes while savoring the unique flavors and creative combinations that set Grill Marks apart. Join us for a dining experience that celebrates the love of great food in a vibrant and welcoming atmosphere.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.