Chipotle Mexican Grill

Reviews

• CF

  Chloe Ford

  6 days ago
  5.0
  Customer service and professionalism unmatched. It was a super good experience. They were conversational. They were polite. They greeted you when you came into the store. Everyone was smiling. I had the pleasure of being served by Key and Josh. This is literally the only chipotle that I’ll go to you guys are amazing. Keep up the good work.
• TT

  Ty Tallant

  Aug 3, 2026
  1.0
  This establishment specifically is a joke of a restaurant. Every. Single. Time. I try to give them another shot to redeem themselves they fail miserably. From not having online orders ready anywhere near the estimated window of pickup. To having all the lights on inside, the open sign lit, but being “closed” at 5:45pm on a Monday. What are you closed for at peak dining time? Please, please, do the community of North East Columbia a favor and just close down so we can have a different restaurant option take over your waste of space.
• JJ

  John

  Aug 3, 2026
  1.0
  I want to take a moment to recognize Keiana, because she is truly what a dedicated and hardworking employee looks like. During my visit, it was honestly shocking to see that she appeared to be left alone to manage the responsibilities of what should have been five different positions. There was no manager, no cook, and no other crew members. The food supply was getting low, the store was empty, and the situation was completely unacceptable and unprofessional. Despite being put in such an unfair and overwhelming position, Keiana remained patient, communicative, respectful, and professional. She continued to delegate what she could, kept a smile on her face, and did everything within her power to keep things moving. I felt terrible seeing a young woman having to carry that kind of responsibility without the support she deserved. To management: Keiana deserves recognition, appreciation, and honestly, a well-deserved raise. If that were my daughter, I would be extremely upset that she was placed in an environment where she was expected to handle the workload of multiple employees without proper support. Keiana, please know that your work ethic did not go unnoticed. You are the kind of employee every business should want to have. You deserve to work in an environment that values you, supports you, and compensates you appropriately for the effort you put in. If you visit this location and see Keiana working, please show her some appreciation. She deserves every tip, compliment, and bit of recognition she can get. I truly hope management sees her value and gives her the treatment she deserves.
• TG

  Tambrika Grant

  Aug 1, 2026
  1.0
  The workers who work the front and to go orders are so rude consistently. My mom and I walked into the store today it’s 12:00pm and you already have an attitude (black girl with burgundy long braids and glasses). No one greeted us upon entering. All the girl was doing was on her phone. She huffed as if we was disturbing her and walked right past us and out of our view. We left because excuse you! Last time I checked we were paying customers. Chipotle hasn’t been open for even 2 hours to the public why you mad? I wish she would just quit. I never go in and send my husband in because her attitude is so bad. We were the only two customers at the line. There’s no reason for this. It’s rude and unprofessional. Please get your employees in line. Two notch is one of the only Chipotle’s that are consistently good with the food. It’s just the customer service. Fire them all and get a new team. Also, give the same portions on the to go orders as you do when we are face to face. If I pay for double chicken give it to me.
• DC

  Danesha Cornejo

  Jul 27, 2026
  1.0
  I had one of the worst experiences at this Chipotle. The customer service was incredibly rude from the moment I walked in. The food looked old, dry, and brown, and when I brought up my concerns, along with missing sauces, no one made any effort to resolve the issue. To make matters worse, the employees were cursing and using inappropriate language, which was very unprofessional. The overall food set up looked messy and very nasty, like no one had taken the time to try and get it cleaned up or at least tidy up. On top of that, the restaurant was out of ice and had no napkins available, making the overall experience even worse. Between the poor food quality, rude customer service, lack of basic supplies, and unprofessional behavior, this was an extremely disappointing visit. I will not be returning to this location.