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Brand Certified

Chipotle Mexican Grill

3.4
(1403 reviews)

Business Details

619 Gervais St, Columbia, SC
29201, United States
(803) 223-7801

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
619 Gervais St, Columbia, SC
29201, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.4
1,403 reviews
5 stars
550
4 stars
276
3 stars
137
2 stars
104
1 star
336
  • AW
    Anne Wilson
    May 12, 2026
    3.0
    Staff were unfriendly and service was slow. The drink area was out of everything (lids, ice, straws, forks) and when asked if someone could refill this area the staff was extremely rude and refused
  • QA
    Quentin Angelo
    May 6, 2026
    1.0
    Easily the worst Chipotle in the country. Always out of food, employees aren’t working and messing around and is a 30 min experience every time. Go to the other chipotle’s nearby, it will save time.
  • PB
    Petra Bradley
    May 1, 2026
    2.0
    Customer service is non-existent at this location and you never know what kind of food you are going to get ( constantly getting pick up orders wrong .)
  • CH
    Chanice Hilton
    Apr 30, 2026
    3.0
    Dirty and it’s enough employees to make that happen . I had to ask them to wipe down the station like why is that not already being done
  • AC
    Autumn Cooper
    Apr 27, 2026
    2.0
    I was at this location the other day, and my whole group was overall disappointed with choosing to go here- the food itself was okay (at least on my end) but the employees, I’m sorry to say, were pretty rude or just completely lacked customer service skills. The lady checking us out was far more pleasant than the two who prepared our food. I have bad hearing, and am naturally a socially awkward individual, so sometimes I struggle interacting with others in public spaces (especially in a loud environment) and the one girl rolled her eyes at me when I asked her “what?” After not hearing her, and did not care to speak up. I asked about what food was which, and asked “is that peppers and onions?” — again, met with an eye roll, and a condescending slow nod. I do understand that it was busy, and fast food can be a difficult job, but as somebody who has worked in a similar environment, i was very startled to be treated in such a manner. Not once did any of the workers seem like they were “happy to be of service”. Other members of my group felt similarly, that the service was bad. Additionally, there were multiple complaints of there being too little of certain ingredients and an excessive amount of another; for example, somebody ordered a burrito bowl (or something of that nature) and was very unpleased by the fact that it was so smothered in cheese, she could hardly taste anything else of the meal. This review is referring specifically to April 26th, 2026, at approximately 6:45pm-7:30pm. The tables surrounding us were also very dirty, and I’m not sure if there was anybody attending to them in the time we were there… I could be wrong about that because it seemed like a gentleman was cleaning up a table, but I don’t know if it was because he had just been dining in or not. I’m very sorry to be leaving such a review, but I hope that this is somehow addressed.

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