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Chick-fil-A

4.5
(4,272 reviews)

Business Details

405 Killian Rd, Columbia, SC
29203, United States
(803) 735-8881

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Columbia Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
405 Killian Rd, Columbia, SC
29203, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 405 Killian Rd in Columbia, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.5
4,272 reviews
5 stars
3,177
4 stars
610
3 stars
205
2 stars
106
1 star
174
  • AY
    Anon Ymous
    3 days ago
    3.0
    Got served the hardest cookies I’ve ever gotten from Chick-fil-A. If the cookies are hard like that- how about don’t give it to your customers. Lettuce was also soggy and wilted on chicken sandwich as well as fries were cold and I asked the rep for them fresh. Do better.
  • KW
    Kevin Waters
    Sep 17, 2026
    5.0
    This has been my main Chick-fil-A for a long time. Had them today after a less than ideal food experience at another Chick-fil-A, and they did a great job again! Thanks for always being great!
  • JD
    Jennifer DiNardo
    Sep 14, 2026
    5.0
    We stopped here for breakfast on a road trip. We had phenomenal service from Astrid. She was so welcoming to every customer, and it put a smile on my face. :) The food was great, and the restaurant was very clean. This is a great location!!
  • CM
    Carol Morant
    Sep 2, 2026
    3.0
    I order the chicken and waffle. The chicken inside was size of a nugget. I was very disappointed.
  • SJ
    Sherell Jones
    Aug 13, 2026
    1.0
    Hello, I am writing to formally complain about an experience I had today, August 13, at the Chick-fil-A location on Killian Road. This morning, I went inside the restaurant and placed a simple breakfast order. My receipt reflects that I ordered the grilled chicken and egg white breakfast entrée. I paid with my card, received my order, and left the restaurant to travel to class. Unfortunately, because I was already running late, I did not check the contents of the bag before leaving. My class is approximately 30 miles from the Killian Road location. Once I arrived and opened my breakfast, I discovered that I had been given a bacon and egg sandwich instead of the item I ordered. I do not eat pork. Because I was attending a four-hour class and had no other opportunity to get breakfast, I removed the bacon and ate the bread and egg so that I would not have to sit through class hungry. I attempted to contact the restaurant as soon as I discovered the mistake, but no one answered the phone. During a break from class, at approximately 11:00 a.m., I called the location again and spoke with a young lady who identified herself as Nylani Coring and stated that she was a store manager. Unfortunately, her response to my concern was extremely disappointing. Rather than acknowledging that I had been given an incorrect order, one of her first questions was whether I had eaten the sandwich. When I explained that I had removed the bacon and eaten the remaining portion because I was already 30 miles away and sitting through a four-hour class, I was told that because I had eaten part of it, I could not receive a refund, gift card, or any other resolution. I found that response unreasonable. The restaurant made the error, I received an item containing pork that I did not order and do not eat, and I was already significantly inconvenienced by the time I discovered the mistake. I should not then be penalized because I chose to eat the portions of the sandwich that I could eat rather than go without breakfast entirely. What concerned me even more was the manner in which the situation was handled. Ms. Coring was dismissive and, in my opinion, unnecessarily rude during the conversation. When I asked for contact information for the individual listed on my receipt who I understood to be the Owner/Operator, I was told that she could not provide an email address and that I would need to contact corporate. She later stated that she was communicating with a Front of House Director regarding my concern, but she also refused to provide that individual’s contact information. The call ultimately ended when she HUNG UP THE PHONE ON ME while I was still attempting to discuss the matter. When I attempted to call the restaurant back, my subsequent calls were not answered and went to voicemail. This situation is no longer about the approximately $5 cost of a breakfast sandwich. It is about customer service and how a legitimate concern was handled. I understand that mistakes happen, and receiving the wrong order alone would not have prompted me to submit a formal complaint. However, I did not expect a store manager to respond to a customer in such a dismissive manner over an error made by the restaurant. I have always associated Chick-fil-A with a high standard of customer service, which is why this experience was particularly disappointing. I am requesting that someone from the appropriate leadership team contact me regarding this matter and review both the incorrect order and the way my complaint was handled by store management. Thank you for your attention to this matter. I look forward to hearing from someone regarding a resolution.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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