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Baskin-Robbins

3.9
(499 reviews)

Business Details

9920 Two Notch Rd, Columbia, SC
29223, United States
(803) 764-0044

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 9920 Two Notch Rd, Columbia, SC — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
9920 Two Notch Rd, Columbia, SC
29223, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 201 items

Explore offerings from Baskin-Robbins on 9920 Two Notch Rd in Columbia, with popular flavors, mix & match 3 for $15, scoops, and custom cakes & pies available at this location.

Baskin-Robbins Menu

201 items

Reviews

3.9
499 reviews
5 stars
280
4 stars
83
3 stars
34
2 stars
21
1 star
81
  • VV
    ViralPlays
    2 days ago
    5.0
    Amazing service! Nidhi loves this place! Go to hangout spot for sunset views!
  • AD
    Asia Davis
    3 days ago
    1.0
    Dear Baskin-Robbins Customer Relations Team, I am writing to formally express my disappointment regarding an unpleasant experience my children and I had at one of your Baskin-Robbins locations on the evening of October 12, 2026. My family has been visiting this particular location for approximately three years. During that time, my two children have consistently ordered kiddie cups with a mixture of chocolate and vanilla ice cream. This has always been accommodated without any issues until tonight. During our visit, an employee refused to prepare the ice cream as requested and proceeded to argue with us about our order. Rather than respectfully explaining whether there had been a change in store policy, the employee was argumentative and dismissive. To make matters worse, our order was prepared incorrectly. Despite ordering ice cream for two children, we were initially given only one serving. When we requested the second child's ice cream, the employee continued to dispute our request and insisted that we were not allowed to order the ice cream in the manner we had requested. I understand that businesses have policies and procedures, and I respect those policies when they are clearly and professionally communicated. However, after three years of receiving the same order without difficulty, I believe it was reasonable to ask why our usual request was suddenly being refused. What concerns me most is not simply the refusal to mix two flavors, but the employee's unprofessional attitude, the unnecessary argument, and the failure to prepare our order correctly. A simple explanation and courteous customer service could have prevented this entire situation. As a loyal customer and a parent, I expect to be treated with professionalism and respect, particularly when I am purchasing something as simple as ice cream for my children. I am requesting that Baskin-Robbins management: 1. Review this incident and address the employee's handling of the situation. 2. Clarify the company's policy regarding mixing chocolate and vanilla ice cream in kiddie cups. 3. Explain why this request was consistently accommodated for three years but suddenly refused. 4. Ensure employees receive appropriate customer service training to prevent similar incidents. I would appreciate a written response addressing my concerns and clarifying the policy so that other families do not encounter a similar experience. Thank you for your attention to this matter. I look forward to your response.
  • SW
    Sharell Washington
    Oct 7, 2026
    5.0
    Amazing Customer service, fresh ice cream flavors and friendly associates!
  • GG
    Gale Gorham
    Oct 1, 2026
    5.0
    I hadn't been to a Baskin Robbins in years & I was happy with my favorite flavor Pralines and Cream. The guy behind the counter was very pleasant. We'll be back.
  • LJ
    Leah Johnson
    Sep 18, 2026
    5.0
    I almost didn't go because the place looked closed from the outside being under construction. But the desire for BR Chocolate Chip was too strong, had to pull the door open. Rewarding!!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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