Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I had a frustrating experience during my recent visit. The employee behind the counter appeared to be ignoring not only me, but several other customers waiting on online orders. He seemed disengaged, and unless he was directly speaking to you, there was no acknowledgment or sense of urgency.
We placed our order at 8:30 PM and didn’t receive it until 8:53 PM. During that time, we assumed it was still being prepared, but later found out it had been sitting there the entire time. As a result, the fries were cold and unappetizing.
What was more concerning, however, was the food handling. The employee was handling fries and nuggets without gloves, and I observed fries falling onto his hands and then being put back into the batch. This raised serious concerns about cleanliness and food safety.
I did take a photo, although it’s not very clear. I hope management takes this seriously and addresses these issues, as my past experiences at this location have not been this poor.
GS
George Stavros
Apr 5, 2026
1.0
Waited over 10 minutes to get to the menu board. Used mobile app. Get to the window no bagles drink order is wrong. Tell me to pull over in wait line with the others. After 30 minutes I left go nothing, no drink no food just attitude. After 62 years of being McDonalds customer I am done. Best $21 I have spent
RH
Ray Henderlong
Dec 15, 2025
1.0
Absolutely terrible. Employee called out our number, we stood up, looked at us and put it down at someone else's table. No napkins and when we asked got a dirty look. Terrible
HW
Hutson Wojtach
Dec 3, 2025
1.0
Worst experience I have ever had at McDonald's. I'm a very patient man and the people working here were beyond rude. Very disappointed
TT
Tanard
Dec 1, 2025
1.0
Walked up to place an order at 7:23pm 12/1. Cashier looked at me and proceeded to walk off from the counter into Walmart. The females cooks were giggling in the back. I just wanted to order something while I shopped. No worries I walked off and will not return.
What are the opening hours of this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location have a drive-through service and what are its hours?
Yes, the drive-through is open every day from 6:00 AM to 11:00 PM.
Is delivery available at this McDonald's and during what hours?
Delivery is available daily from 6:30 AM to 10:30 PM with same-day and no-contact delivery options.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Can customers order McDonald's using a mobile app?
Yes, you can order through the McDonald's app available on iOS and Android devices.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
What are some nearby places where I can shop or get services around McDonald's?
Nearby you can find Walmart Charleston - W Ashley Cir for shopping, Walmart Pharmacy for prescriptions, and Verizon Wireless for mobile needs.
Are there nearby healthcare or emergency services near this McDonald's?
Yes, Roper St. Francis Express Care and VetIQ Petcare veterinary services are close by for medical emergencies and pet care.
Where can I grab coffee near this McDonald's?
Starbucks is located nearby if you're looking for a coffee shop alternative.
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