I am disappointed with the customer service I continue to receive at this Food Lion location. During my most recent visit, I stood at the customer service desk for an extended period while two employees were present on the floor. Neither employee acknowledged or greeted me, despite clearly seeing that I was waiting for assistance.
One employee in particular appeared to notice me, yet chose to continue cleaning her register and turned her back toward me rather than offering assistance. Eventually, another employee came to help me. Unfortunately, this is not the first time I have experienced this behavior from the same individual.
What is especially concerning is that I have personally witnessed this employee greet and assist customers who arrived after me, while consistently failing to acknowledge me. This pattern has happened multiple times and has also been experienced by a friend of mine. As a paying customer, I expect to be treated with the same level of courtesy and respect as everyone else.
I do not make accusations lightly, but after repeated experiences of being ignored while others are promptly greeted and assisted, it has become difficult not to question whether discriminatory treatment may be a factor. I hope management takes this concern seriously and addresses the issue so that all customers are treated fairly, professionally, and with respect.
KN
Kenneth Noble
Jun 15, 2026
5.0
The store was clean and customer service was good
MS
Mike Strickland
May 20, 2026
4.0
Well stocked store. Meat department man was very helpful.. as always. Younger man .
DB
Dawn Byrd
May 13, 2026
5.0
Nice and clean, and friendly Place to shop.
MJ
Mr ham J
Mar 29, 2026
1.0
If you're looking for the meat that's on sale, go elsewhere, the butchers at this location are incapable keeping shelves stocked. More interested in socializing and listening to earbuds. Also, a butcher shouldn't have a pony tail without a hair net while handling meat.
What are the operating hours for Food Lion in Cayce, SC?
Food Lion in Cayce, SC is open every day from 7:00 AM to 10:00 PM.
Where is Food Lion located in Cayce?
Food Lion is located at 2453 Charleston Hwy., Cayce, SC 29033, United States.
Does Food Lion in Cayce offer delivery services?
Yes, Food Lion in Cayce offers delivery services.
How can I contact Food Lion in Cayce?
You can contact Food Lion in Cayce by calling +1 803-796-6759.
Does Food Lion have a rewards program?
Yes, Food Lion offers a Shop & Earn Rewards Program to help you save on your purchases.
What type of products can I expect at Food Lion in Cayce?
Food Lion offers quality groceries including fresh produce at affordable prices.
Are there any convenient banking or ATM services near Food Lion?
Yes, nearby you can find Coinme for currency exchange, Bank of America ATM, LibertyX Bitcoin ATM, and Bitcoin Depot Bitcoin ATM for ATM and financial services.
Which restaurants are close to Food Lion in Cayce for a meal before or after shopping?
Nearby restaurants include Murray's Neighborhood Grill & Bar, Taco Grill LLC, Hunt Brothers Pizza, and Chen's Chinese Restaurant, offering diverse dining options.
Where can I find other stores or services near Food Lion in Cayce?
Nearby you'll find Family Dollar, Dollar General, Rent-A-Center for furniture and rental needs, and T-Mobile for mobile phone accessories.
Are there any nearby automotive or convenience services close to Food Lion?
Yes, Shell and Exxon gas stations, Advance Auto Parts, Edenwood Car Wash, and U-Haul Neighborhood Dealer are close by for automotive and convenience needs.
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