Sonic Drive-In

Reviews

• AJ

  Alexis Jackson

  2 days ago
  1.0
  **This Location Needs to Close or Seriously Address Its Staffing Issues ASAP!** For the last two mornings, I have stopped by this location around 7:50 AM, and both experiences have been extremely disappointing. On **Wednesday, 9/30**, I pulled up to the intercom and waited, but no one ever responded. I eventually drove up to the window, where a young man informed me that he was the cook and that there was no cashier available, so he could not take my order. I stopped by again this morning, **Thursday, 10/1**, and unfortunately experienced the exact same situation. When I reached the intercom, I was once again told by the same young man that he was the cook and there was no cashier available to take orders. This is completely unacceptable customer service and poor business practice. If a location does not have enough employees available to take customer orders, it should not be opening for business until it is properly staffed. Customers should not have to waste their time stopping at a location that is supposedly open, only to find out that they cannot place an order because there is no cashier. After experiencing the same issue two mornings in a row, **this location has officially lost my business**. I hope management takes this complaint seriously and addresses the staffing and customer-service issues at this location immediately. **I would also like to receive a call from someone at the corporate office regarding this complaint. I would appreciate the opportunity to speak directly with corporate management about what occurred and to understand how this issue will be addressed.**
• DS

  Douglas Singer

  3 days ago
  5.0
  Three employees busting their butts to keep it flowing. Food was great, little wait but understandable
• HH

  Honesty Honestly

  Sep 17, 2026
  2.0
  They dont make the slushies right at all , they aren't making the ice creams correctly , my mozzarella sticks were old at 10:22 am !!!! This is outrageous seriously . Plesse get real workers in here , how is the carhop station always "closed" and we have to go thru the drive thru Bye
• LL

  Live Life

  Sep 13, 2026
  1.0
  Just NASTY! The cup is alway nasty with the drink all in the outside. They will just hand it to you without a care. Just NASTY!
• RD

  Rebecca Duchouquette

  Sep 4, 2026
  1.0
  I have been going to this sonic for nearly three years since it’s the only one in Beaufort. Over time it has steadily gotten worse and worse. This week I made the mistake of stopping by twice for a quick after work snack since it’s on my way home. Last time they forgot to add toppings that I had requested. Annoying but not a big deal. This time they not only forgot to add toppings I had requested but they didn’t remove toppings that I asked to be removed. It’s completely inedible since I’m allergic to one of the things they left on and unfortunately did not check the burger until I got home so I couldn’t have them remake it. They don’t have enough staff to handle the amount of customers and the staff that they do have clearly do not care or pay attention at all. If you’re going to make the same mistake I did and stop by this sonic, make sure to go through the drive through and not place an order on the app. They will either say your order didn’t show up in their system and take forever to make it or they’ll leave you sitting there for an hour while you wait for your food and it will be cold, soggy, missing items, and/or incorrect when it arrives.