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Baskin-Robbins

3.3
(66 reviews)

Business Details

376 W Uwchlan, Downingtown, PA
19335, United States
(267) 621-4830

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 376 W Uwchlan, Downingtown, PA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
376 W Uwchlan, Downingtown, PA
19335, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 376 W Uwchlan in Downingtown, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

3.3
66 reviews
5 stars
24
4 stars
9
3 stars
13
2 stars
4
1 star
16
  • SB
    Stacia Bickell
    May 3, 2026
    1.0
    WARNING to all: icecream cakes, pies, and polar pizzas!! The Baskin website WILL allow you to order today these desserts - from this store and maybe other stores? - but this store doesn’t even make any of them. They won’t tell you that tho. They will send you ”Congrats on your polar pizza! It will be ready on Saturday at 11AM” receipt and they’ll take your $ - then you’ll send your husband - gas and time wasted- to get it and it is THEN you’ll find that they’ve got no dessert for your event and no alternative. Weird business model, right? That’s not all… then they’ll tell u they can’t refund you at the store - you’ll have to contact the webpage. When you do, some unhelpful “guest services ambassador” - named Karen M. in my case, you cannot make that up- will tell you that you’ve already BEEN refunded. When you tell her that you were NOT, she’ll make you an appointment to RETURN to the store to meet WITH the Branch Manager to review CAMERAS to be sure you weren’t refunded. And when you DO take her up on that offer - and drive over there AGAIN, he doesn’t show up to speak with you. Some Dunkin manager/employee - will be asked to refund you FINALLY the meager 26$ that they NEVER should have charged you for the item they could never make. And when you ask if they are going to fix the website so this doesn’t happen again- he tells you he has no control over that and sends you on your way, apologizing only that you had to come back for the refund. Not a free coffee, not a “we are buttheads… nothing. So, when you write to Karen to see if you can find out why Baskin is still allowing people to fraudulently order and pay for desserts they won’t/don’t make- she tells you she’ll let the branch manager know. The same one who was too chicken to face me at the store? So, buyer beware. You’ll be on a shenanigans scavenger hunt for your 26$ if you order anything online and try and get it from the Downingtown store on Uwchlan Ave. and if you look at other posts/ this has been happening for at least a year. Baskin living up to ROBBINsome people who aren’t as stubborn as me to get their money back. Beware y’all.
  • VD
    Vinay Dutta
    Jan 31, 2026
    1.0
    this location closes earlier than the time mentioned on google
  • BG
    Bob Garrett
    May 13, 2019
    5.0
    good ice cream
  • BS
    brenna showalter
    Oct 31, 2018
    5.0
    New store owner and what an AMAZING place. Ordered a cake online 24hours before , received confirmation and paid for it as well online. Went to pick it up and NO CAKE :( Was super upset and the owner found another cake 40 minutes away and had someone drive it my house 1 hour before cake time. I have never seen such customer service in my life THANKS FOR SAVING THE DAY!!!!!! My new favorite cake store
  • JB
    Joel Brazy
    Sep 14, 2016
    1.0
    Terrible service - I TRIED the drive-up to get a shake - 15 minutes later the server comes to the window with something else! Then - rather than - oops I'm sorry - just walks away to yell at her colleague DON'T PATRONIZE THIS ESTABLISHMENT!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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