CookieHead is a locally owned dessert shop specializing in freshly baked gourmet cookies and mini cookies made daily with quality ingredients. We also offer brownies, muffins, and beverages including milk, Alani energy drinks, and bottled water. Customers can order for pickup in-store, delivery through third-party services, or directly through the CookieHead app. We also provide catering for events, parties, and offices. CookieHead is dedicated to delivering fresh flavors, friendly service, and a fun dessert experience for the community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.