Panera Bread

Reviews

• ES

  emma stemmley

  May 9, 2026
  2.0
  I have never had to sit in a drive thru for almost 30 minutes being the only customer in line! I pull up to order and immediately sat for 10 minutes just waiting to order. All I ordered was a breakfast sandwich and a refresher. I pull up and sit for 20 minutes no apologies for making me sit there and wait for 20 minutes just for you to take my money and then when you do take my money I sit there for another 15 minutes. Just waiting to get my food again no apology, no have a nice day, and my sandwich has barely any steak. I love Panera and I don’t blame the cashier but not having anyone in line in front of me and having to wait that long is ridiculous. I saw multiple cars leave behind me because of the wait.
• FF

  FleeDog

  Apr 13, 2026
  4.0
  Smoothie was gross …
• SW

  Stacey Wood

  Mar 16, 2026
  5.0
  Food and service is always wonderful I went to the drive-thru and they gave me the wrong drink and I called them and the man brought it right out to my car
• JJ

  Jack

  Mar 9, 2026
  2.0
  I guess the lady is a manager there long gray hair. Deep voice. but she has been nothing but rude to me before and today she was really rude to me over parking after being told while dashing that I could park there by other store employees in the past. She comes out and skolds me like I'm a child for parking in front. when I explained to her that I would not park there ever again she says that she's told me before and then I'm still parking here. when I told her that I had never been told that before .she asked me if I promised!?. I don't owe you a promise lady, you're not my mother nor am I a child . I guess she talks to employees that way but I don't work there . I'm not here child and I don't owe u a promise. . I'll just simply never park there again. The door dashes suck from here any ways. So I'll call and just block orders from there . And I'm sure u probably have told my brother that before. But don't talk to people like ur better than them or like it some sort of authority figure. Like me ur just a human nothing more and nothing special. . Besides her she has some really great employees that she should be very proud of because they know how to treat people and talk to people I feel very sorry for them if that's how she talks to them and I'm sure she has I've heard it as a customer before
• AE

  Alex Evoy

  Mar 3, 2026
  1.0
  I go to Panera bread quite a bit all over Missouri and this location is by far the worst ran. On January 12 I came the drive-through on the way to the doctors office and ordered $42.09 of food on my way to the doctors office. I realized there was no chicken on my Mediterranean salad and my coffee was straight water in a cup transparent, I had to pour the entire cup out, which really sucked. I then called the location and waited for a slow time for them to pick up. Management finally picked up and wanted me to drive an hour back to fix my order which isn’t even worth the fuel in my truck and instead, they took my home address down and name and said they were gonna send me vouchers and all kinds of stuff not too sure what they meant anyways fast forward to today. Nothing ever showed up to my house and I walked in on my way through to pick up lunch and I brought it to the Manager‘s attention this time instead of a mail. It was a female named Sara and she was nothing but rude the entire time telling me I waited two months to bring this to their attention when it was actually six weeks and I have been waiting for the voucher but still being a Panera customer and after being belittled at the counter and told I shouldn’t have wait Two months to bring this to their attention and she couldn’t locate the transaction and yada yada yada, even though I could show her it on my Wells Fargo card and corporate could find it just fine. Even everything I ordered. She gave me nothing but attitude the entire time to the point where I will never go back to this location and I ended up having lunch elsewhere and I highly recommend corporate. Do an investigation on this as this should not be the customer‘s problem. She did nothing but kept raising her voice at me and there was zero professionalism. From my experience as a CEO, this individual is not fit to be a manager.

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