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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

4.2
(293 reviews)
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Business Details

301 N Hwy 47, Union, MO
63084, United States
(636) 583-3278
https://locations.jimmyjohns.com/mo/union/sandwiches-2489.html
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
301 N Hwy 47, Union, MO
63084, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 193 items

Explore offerings from Jimmy John's on 301 N Hwy 47 in Union, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

193 items

Reviews

4.2
293 reviews
5 stars
174
4 stars
59
3 stars
25
2 stars
8
1 star
27
  • KV
    Kate V.
    Aug 30, 2026
    1.0
    I am extremely upset and disappointed with this experience. I paid extra for additional smoked ham and extra provolone cheese, and neither of the items I specifically paid for was actually included on my sandwich. That is incredibly frustrating, especially when I took the time to customize my order and paid more for those additions. To make matters worse, the pickle I received was bruised, soft, and not crunchy at all, which was another huge disappointment. What made this experience even worse was the way I was treated when I called the store to ask what happened. Sierra was absolutely horrible to deal with. Instead of listening to my concerns or trying to make the situation right, I was treated like I was the problem. I was told they would credit my account, but that credit was never actually applied. I was also told that if I wanted my sandwich made "right," I needed to bring it back to the store. I explained that I had just had surgery and cannot drive, but my significant other could come by and pick up the replacement sandwich for me. Sierra told me that was "absolutely not allowed," said she would just credit my account, and then hung up on me. I have never been so disappointed by the response from a customer service representative. Mistakes happen—I completely understand that. But how you handle a mistake is what matters, and this situation was handled terribly from beginning to end. I paid for food and specific add-ons that I did not receive, received a poor-quality pickle, and then was made to feel like I was an inconvenience for simply asking the store to correct its mistake. And after being promised a credit, I didn't even receive that. This wasn't just disappointing because my sandwich was wrong. It was disappointing because I expected basic customer service and respect, and I received neither. After this experience, I am seriously questioning whether I want to order from Jimmy John's again.
  • JN
    Jason Nielsen
    Jun 9, 2026
    4.0
    Decent JJ's....
  • MM
    Mackenzie Mathews
    May 29, 2026
    5.0
    We like this location! Its always on par and quick. Thanks Union Jimmy John's!
  • AA
    Amanda
    May 22, 2026
    1.0
    It's Friday. I have ordered 3 hours in advance. My order was canceled (and credited) because they don't have a delivery driver. I didn't get a phone call from the business number, instead I received a text "hello this is jimmy johns, sorry to inform you we do not have a delivery driver at the moment. our 3rd party system only works sometimes and i don’t want to risk you having to wait over a hour for your food:( i will cancel it in our system and it will get refunded to your card sorry for the inconvenience." After letting them know I ordered it for 9p, and that it could come earlier or later, and why I wanted it and couldn't pick it up, I get this text "i'm so sorry we will not have a delivery driver at all to deliver it, i completely understand and wish i could help:( " I already have a credit for a hair being in my sandwich last week when I ordered. AlI I wanted was the gargantuan for my teen kid. I planned to order it for my teen kid because it's their birthday, and they have been begging me to buy one since they found out about it. Not tonight, kid! *Unfortunately, I am unable to go pick it up due to breaking my right fibula at my ankle last week. Otherwise, I would have definitely gone and gotten it. I guess I'll order pizza. Yay.
  • JA
    Jennifer Anderson
    May 8, 2026
    5.0
    I placed and order through the app. and somehow with no pressure messed it up. I got the gumption to go into the shop DURING THEIR LUNCH RUSH, so ask for a modification to my order. Not only did one of their members stop what he was in the middle of to flag my ticket, we had a great discussion about horseradish sauce and how under utilized it is. Their kindness, speed, and delicious sandwich deserves all the praise.
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