Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Held up in drive through for the girls working the window have social time and play kisses face with the car in front of me which meant I got served cold food after waiting 15 minutes.
AA
Allyson Ardison
May 7, 2026
1.0
As a former McDonald’s Manager I think it’s extremely ridiculous that when we went through the drive thru around 10:30-40 and already had a hard enough time getting our order taken, even though we were very clear about our order, we were still patient and respectful because maybe it could be her first day so we cut her some slack, pulled forward and got our food, the only special instructions there was in our order were on two cheeseburgers, only ketchup and Mayo, they came with ketchup, pickle and onion, so we went back around to get it fixed. After handing the burgers back the lady at the window failed to close the window all the way and shouted to the grill team “THEY SUCK!” not only were we insulted by there own mistake but we also were given back the same burgers modified still smelling like pickles and onions and looked like they were punched, and if you know any picky eaters they WILL NOT eat that, so not only was it a waste of money but a waste of time to go back as well
DC
David Cochran
May 3, 2026
1.0
Placed my order online. Drove to pick up. Waited in a sunday morning for 10 minutes the went in to get my food. 14 minutes after order was placed someone was just coming out with my order. Sausage bisv6and a hash browns. Both were luke warm
JB
Jb B
Apr 29, 2026
1.0
Ordered curbside. Food was 40 minutes old and blamed it on us for not having a parking number. So I get the app malfunctioned. No one is at fault but technology. When you blame it on us and give us cold food...that doesnt sit well with me. Never even came the check since the number didnt go through but blamed it on us and we get 40 min old food. 4th time in 3 months ive had an issue with this location. Be better to people. Its not that hard. Anyway. Done with this location.
JR
Jeffery Redhage
Apr 14, 2026
1.0
Impolite staff and poor service.
Tried placing order in the drive thru and was cut off by employee taking order. She allowed 2 additional cars to go through lane one and never responded back. I proceeded to drive up to window and place my order. Cashier was rude and did not thank me for order.
When I received drinks they were packed with ice and could not get straws in. They handed me my boy’s drink covered with his drink and did not bother cleaning.
Order was even incorrect.
Poor service. Poor recognition of the people that pay their salaries.
Owner should know about this. Not the first time dealing with unprofessional behavior and customer service here.
See if I get a response from customer service, management or the owner.
What are the operating hours for McDonald's restaurant in Sullivan, MO?
McDonald's in Sullivan, MO is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service which operates 24/7.
Can I get delivery service from this McDonald's?
Yes, delivery service is available daily from 4:00 AM to 3:00 AM via McDelivery.
Does McDonald's offer mobile ordering or app-based ordering options?
Yes, you can order ahead using the McDonald's App available on iOS and Android, or via their online order link.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are provided at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is McDonald's located in Sullivan, MO?
It is located at 6 Es Service Road, Sullivan, MO 63080, United States.
What popular fast food or dining options are near McDonald's at 6 Es Service Road?
Nearby dining includes Arby's, Wendy's, China Buffet, Pizza Hut, Jimmy John's, and Scooter's Drive-Thru coffee.
Are there any local car dealerships near McDonald's in Sullivan?
Yes, nearby car dealers include Jeep, Laura Chevrolet Buick GMC, West Brothers Chrysler, Laura Ford of Sullivan LLC, and Laura Chrysler Dodge Jeep RAM.
What other services can I find near McDonald's on Es Service Road in Sullivan?
Nearby services include Enterprise Rent-A-Car, Verizon Wireless store, Jackson Hewitt Tax Service, Emerge MedSpa & IV Infusion Lounge, and an optometrist Dr. Mark Alan Dalton O.D.
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