Arby's

Reviews

• MR

  M reeves

  6 days ago
  3.0
  I stopped by this Arby’s across from Mercy Hospital expecting fast food. Somewhere along the way, it quietly evolved into a sit-down restaurant… except nobody told me. 😅 I ordered four sandwiches, and by the time they arrived I was considering making a reservation for dessert. The service definitely earned its two stars. My order was wrong, but here’s the weird part… the sandwiches they gave me were actually pretty good. So congratulations, Arby’s, you accidentally convinced me to like something I didn’t order. The food itself was solid, especially for fast food, so no complaints there. I honestly think the biggest issue is they looked understaffed. I didn’t see any hiring signs, but if they’re short-handed, it definitely showed. In the end: good food, glacial service, surprise menu choices, and somehow I still left full. If you’ve got nowhere to be for the next half hour, you’ll probably enjoy it
• JK

  JESSE KIRK

  Jun 30, 2026
  1.0
  I ordered a Buffalo chicken sandwich with fries add cheese. The menu said $10.69 and $0.75 for cheese. My bill was $12.02 with the receipt saying $11.29 for the sandwich plus the cheese and tax. So I was charged wrong. I approached the counter and asked about the discrepancy. They said it was the cheese. I told them how that was not the case. The little manager (he was a tiny guy) say I'm yelling. I say calmly I'm not and I was charged wrong. He kicks me out. It was only a dollar but the principal is there. If they will do it to me they will do it to you
• TB

  Tracy Beckeman

  Jun 29, 2026
  5.0
  The staff jas been friendly every time we go. The food has been great!
• BK

  Bonia Koehler

  May 24, 2026
  1.0
  We are in the lobby No one is in there but us and the workers and they tell us they will be with us on a moment And walk away. There were absolutely no other customers besides a car in the drive thru. Customer service is crap now a days
• RA

  Richard Averhart

  May 23, 2026
  2.0
  Food is fine. Service is fine although a bit slow. The floors though? Can't even walk in this place without your shoes sticking to the floor. It is so disgusting. Please train your lobby people the proper way to mop. I have a feeling one mop bucket is used for the whole lobby without changing the water.