Message to the owner: hire completely new staff, I have never been to a less operational food facility in my life, completely incompetent staff
DC
Debbie Cooper
Aug 5, 2026
1.0
Went thru drive thru, we missed one item on our menu, the 3 young men, just stood there looking at us, until one said,"you will have to go thru drive thru again. It took 20 minutes the 1st time. So I sent my son inside to get the soft taco supreme, another 20 minutes and we are still here. Part of the problem maybe that your staff is out the back door. Im truly surprised that you can run a business this way.
KA
Karsten Andersen
Jul 30, 2026
1.0
They have quite literally never got my order right. There is always something wrong. Also the people working the drive thru have zero customer service skills. Usually I don't care about that, it's a drive thru after all, but is it really so hard to raise your voice and not mumble? We all know those drive thru speakers suck, you aren't helping. Plus I have seriously never heard a single word from the people at the window. It's always just a blank, empty stare into the distance, without a single word or acknowledgement.
AD
allhail denmark
Jul 27, 2026
5.0
Some of the nicest Taco Bell employees I have ever dealt with. Wanted to customize some of my items and had 0 issues whatsoever
SM
Stephenie Mokriakow
Jul 9, 2026
1.0
Negative stars for service. Was going through the drive-through to place an order and also pick up an order, but I was told that I could only do one at a time you would have to drive around yet. They’re inside was also closed because they’re shortstaffed and they didn’t understand that people are coming there on a work break and don’t have time to go around twice and then when you call to try and talk to a manager that doesn’t exist either because they turn off their phones because they are so horrible and they don’t want to deal with anybody the man at the drive-through had the worst attitude. I’m like dude check yourself. You literally just work at a Taco Bell. Come on.
What are the regular operating hours of Taco Bell at 3786 Elm St, St Charles, MO?
Taco Bell at 3786 Elm St is open daily from 9:00 AM to 3:00 AM.
Does Taco Bell at this location offer drive-through service?
Yes, Taco Bell at this location offers a drive-through service available daily from 9:00 AM to 3:00 AM.
Can I order Taco Bell online to skip the line inside?
Yes, you can order online through their official website to skip the inside line.
What payment methods are accepted at Taco Bell on Elm St?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at Taco Bell in St Charles?
Yes, this Taco Bell location serves dine-in customers, as well as takeout, delivery, and drive-through options.
Where can I find the menu for Taco Bell at 3786 Elm St?
You can view the menu online at https://www.tacobell.com/.
Which nearby fast food restaurants are close to Taco Bell on Elm St?
Nearby fast food options include Arby's, A&W Restaurants, Imo's Pizza, and Jimmy John's, all within the same area for convenient dining alternatives.
Are there any fitness or recreational facilities near Taco Bell at 3786 Elm St?
Yes, Curves gym is nearby for those interested in fitness activities before or after your meal.
Can I find pharmacies or convenience stores near Taco Bell on Elm St?
Yes, Walgreens and Rocket convenience stores are located nearby, providing convenient access to pharmacy and everyday essentials.
Are there options for pet care services near Taco Bell in St Charles?
Yes, Dandy Dog Day Spa offers pet grooming services close to this Taco Bell location.
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