Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
I had an order that I placed on 6/12 that didn't have all the items I originally purchased. I reached out through Arby's feedback survey and right away Mr. Leon contacted me, allowing me to explain what happened and offered me to come visit him at his store on 4021 Lindell Blvd. Immediately upon meeting Mr. Leon, he was confident, understanding, and turned my mistake into the most enjoyable experience I've had in awhile from a fast food service. The store was the cleanest I've ever seen during lunch time in any establishment. People were there dining in, drive thru was busy as usual, but Mr. Leon still focused on providing more than great service to my husband and I. Applause to his staff as well, you can tell Mr. Leon cares and he's staff reflects that. 10's across the board!!! That man needs raise, already spoke highly of him to my co workers. Thank you again Mr. Leon , you'll definitely see me soon.
TH
Tim Hill
May 11, 2026
2.0
My $10 brisket sandwich was dryyyy and Cajun style "full of burned blackened chunks"... PS, I did not ask for Cajun... SMH
SL
S Le
Apr 27, 2026
5.0
Just felt like having a roast beef and cheddar
SS
Slayerhawk
Mar 27, 2026
3.0
Under staffed
LW
Lindsey Watkins
Mar 20, 2026
1.0
I just left from this location. I was picking up a DoorDash order for somebody else now the order was a little bit of a bigger order so I was cool with waiting and while they were getting ready to be done bagging it up there’s an older lady with short curly hair that took the bags and I asked her is this for so-and-so she wouldn’t even look at me but goes uh yup with the rudest smirk and continued to place it in the cubby where the food delivery items go instead of just handing it to me, knowing that I was standing there for about 10 minutes waiting for that exact order so I will not be back to that location not even to pick up somebody else’s order, I wish I would’ve gotten her name, but I got out of there as fast as I could before I really went off. I get people are overworked but at the same time you choose your job she chose to work there. That’s not my problem.
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