Jimmy John's

Reviews

• MS

  Matt Sisson

  Jun 25, 2026
  1.0
  I regret choosing the convenience of this location every time. I choose this location because it offers delivery to my house. But every time I order delivery, it gets rerouted to Uber. It's not made known that this is going to happen before my order is submitted. Jimmy John's is supposed to be "freaky fast," but Uber is "freaky slow" every time. I could go to the Bridgeton location myself, order, and get home with my (much better) food before the Uber driver from the location a mile away from my home arrives. Not to mention, the food is absolutely not up to standard. I got the #16, and the pickle had more girth than the sandwich.... There was almost no meat, it was extremely dry, and gave off "bottom of the pan" vibes. The tomatoes had core, and there was barely any lettuce. The manager on duty should honestly be ashamed of themselves for the standards they uphold. If you're still open, accepting orders regardless of the time of night or how badly you want to go home, if you have the ingredients, you go prep what you need to serve your product properly. You shouldn't serve what you would not eat yourself. Edit: Removing my photos of my bad experience really shows how seriously you take this situation. Don't worry, I put em back for you.
• LF

  Levi Farrar

  Jun 10, 2026
  3.0
  The service is always fine and good comes out fast but I don’t know how many time I can come In and get the same thing with one modification of no tomato while theres no other order being made and still get tomato. It’s happened multiple times. You’d think if there was only one person in the store you’d get the order right.
• MD

  Mike D

  May 17, 2026
  1.0
  No one sandwich delivery is SO important that this photo should exist (5/17, 1pm). Your driver choose to speed down an alley, cut onto New Town Blvd without a turn signal, speed down New Town Blvd on the wrong side of the road (driving on the left side of the road instead of the right), and illegally maneuvered to park on the wrong side of the road for his direction of travel. Behavior like this is an accident waiting to happen. “Freaky fast” shouldn’t mean “freaky risky.” Please train your delivery drivers to respect the rules of the road and the communities your business serves.
• SA

  Seth Acton

  May 13, 2026
  5.0
  This Jimmy John’s is fantastic! Loved our experience. Will be back.
• CB

  Clayton Bozzetti

  Apr 22, 2026
  2.0
  The food here is great but the service through the drive thru has gotten me consistently bad results. I have paid extra for bacon and they have forgotten it 5 times now, and just seems like they have an issue with bacon being a different station that keeps skipping the step. My 2 star rating is due to my last visit which this time got me the completely wrong sandwich, and I didn't find out until my lunch break at work way after they closed. Instead of my ordered Hunters Club this time I got a weird mixture of meats, so since I couldn't call in the error, I instead filled out their feedback system on their website. I then got an email saying that they couldn't help me unless I signed up for their rewards program. I did so reluctantly, and they said they added a credit for a free sandwich to cover it. A few days later I found out that this credit was for a basic sandwich and didn't cover my usual order of my Hunters Club which is considered a more premium "Favorite". I emailed them back and was told there was nothing they could do about it and they couldn't change the code. At this point I've given up as accuracy at this location, at least through the drive thru, appears to be a major issue, and they will not correct it once you figure it out, and I'm tired of making calls to managers and submitting forms and signing up for programs I don't need just to get what I'm paying for, even though it's correct on the receipt every time. Makes me sad, I love their sandwiches when they get it right, but they don't seem to be able to get a basic order right anymore sadly... Including a picture of my "Hunters Club" of double roast beef, provolone, lettuce, and tomato. Swing and a miss.