DK
Daniel Koenig
Sep 24, 2026
I went to Nonna's with my family and had a really bad experience with our server Alex.
Our food took a little long to come out and he was being rude whenever we sent back a cold plate of food that we received. At this point, my family and I were being really understanding, thinking that it was a busy night and that they might be understaffed, giving him the benefit of the doubt.
After paying for the check, I was discussing with my mom that the service wasn't the best tonight and that it took a while. Well, maybe I should've been kinder with my words, because our server, Alex, overheard me, and came back to our table to say, and I quote, "So you think you're a big guy?".
I was really taken back from this comment, since I've never had a server talk like this to me, let alone if I even deserved it. He was looking at me really aggressively. I then calmly asked for his name, which then he responded, "Boss!", followed up with asking his last name, which he responded, "Boss!" yet again, in an aggressive tone. He then quickly walked to the back before I could ask to speak to a manager.
Since I was just so blatantly disrespected by this guy, I walked to talk to another staff member about this. I talked to the manager, who I believe was named Jacob, that listened to my situation and told me Alex's name, since Alex only wanted me to remember him as "Boss".
Maybe Alex was having a bad night, I don't know, but it there we're definitely better ways that a server, from a restaurant as nice as Nonna's, could've handled this rather than trying to start an altercation with me. This experience sadly doesn't make me want to eat at Nonna's again after coming there for years, since they would hire a server that would bring my food out by the time it was cold and act like he was going to fight me.