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McDonald's

3.3
(2,801 reviews)

Business Details

2811 N Kansas Expwy, Springfield, MO
65803, United States
(417) 863-6850
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2811 N Kansas Expwy, Springfield, MO
65803, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2811 N Kansas Expwy in Springfield, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,801 reviews
5 stars
895
4 stars
547
3 stars
543
2 stars
225
1 star
591
  • AB
    Anna Buckmaster
    Jun 27, 2026
    1.0
    All I wanted was hotcakes and sausage. What I get it two rock hard pancakes, and a cold hard piece of sausage under the pancakes. I didn’t even think I got sausage I didn’t even try it. Like would you wanna eat what you’re serving me, I don’t think so. I also ordered hotcakes sub the sausage with bacon and only got two pancakes cold, with pieces of egg in the container. Just so disappointed.
  • GE
    Ginger Elsey
    Jun 14, 2026
    1.0
    This location is terrible. I ordered food through the app with a frozen coke. After waiting for 15 minutes, this young guy brings me a completely melted frozen coke. I told him I wanted frozen coke not syrup. He said sorry machines broke. I told him I wanted a refund and refused the food. He took my food and went back in the store and just left me out there. I called and left 4 different messages with corporate, the store itself and emailed. Couldn't get anyone to respond. I had to file a dispute with my credit card to get my money back. The manager called me back 3 months later after I filed a complaint with the BBB. They still did nothing about it. This McDonald's will not get another cent, from me again
  • HG
    Helen George
    Jun 13, 2026
    1.0
    Disappointed with the customer service. We went inside because the drive-thru line was very long. We arrived about 5 minutes before closing, but a staff member immediately walked over and told us they were closed. It was frustrating because we were there before the posted closing time and expected to be served. A little more courtesy and professionalism would have made a big difference. Unfortunately, this was not a positive experience
  • HW
    Hunter Wilson
    Jun 12, 2026
    1.0
    I would give 0 stars if I could. Every time I’m here I’m waiting for food for no less than 45 mins. I pulled in today no other vehicles in the drive through. I was told to hold on. After about 2 mins other cars pulled into the other lane and even with me talking to the speaker proceeded to take 4 orders from that lane. Still was told to pull around and waited another 30 mins for food after that. Last time I was here waited almost an hour and a half just to get a Big Mac I had redeemed points for. This is the single worst McDonald’s I’ve ever been to and I’m on the road constantly for work.
  • SF
    Sonya Ford
    Jun 9, 2026
    1.0
    Asked for a few extra onions, they gave me hands full. When I opened my burger, the onions went EVERYWHERE!!! That was a bit excessive!! 😕😕 Horrible job!!

Brand Certified Facts from McDonald's

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Certified June 28, 2026Yext Knowledge Graph
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