Sonic Drive-In

Reviews

• CS

  Constance Stewart

  Jul 25, 2026
  5.0
  Great food at a great price.
• TW

  Teryn Williams

  Jul 19, 2026
  5.0
  The food was so Good! It was hot, fresh and delivered quickly. We stopped for breakfast, and it was so GOOD, we came back for lunch! Vern is so friendly and pleasant.
• SB

  Space Shuttle, Bitch

  Jul 18, 2026
  5.0
  Good place
• VT

  Vivian C. Thompson

  Jul 14, 2026
  5.0
  The atmosphere is perfect because you're in your own vehicle😁
• CY

  Cristina Yabut

  Jun 12, 2026
  1.0
  If I could only write a zero star or negative star for VERN who’s the drive-thru attendant for his highly rude, unprofessional attitude, I would. I am writing a review to formally express my dissatisfaction with the customer service I experienced during a recent visit. I placed a DoorDash pickup order at 8:42 AM on June 12, 2026, with the expectation that the process would be efficient and straightforward. Upon arrival, I went through the drive-thru and informed the staff that I was there to pick up a DoorDash order. I was instructed to wait in the designated “patio parking” area, which led me to believe that my order would be brought out to me. After waiting for over 15-20 minutes with no assistance, I returned to the drive-thru window to inquire about my order. At that point, I was told I needed to check in at the front counter, which had not been communicated earlier. I expressed my concern regarding the lack of clear instructions and the extended wait time, especially as someone with a demanding schedule. During this interaction, the employee identified as VERN abruptly closed and slammed the window while I was speaking, which I found highly unprofessional and disrespectful. He could’ve handed to me the order through the window during this time but he chose to be the rude. I then went in front to follow the updated instructions and again raised my concerns. After an additional wait, VERN provided my order in a manner that came across as dismissive and sarcastic. When I requested his name to report the incident, he appeared to assume I was a delivery driver and responded in a confrontational manner. Regardless of whether a customer is a delivery driver or ordering for personal use, everyone deserves to be treated with courtesy and respect. As a healthcare professional, I understand the importance of professionalism, communication, and treating individuals with dignity—whatever situation may arise. This experience was disappointing and unacceptable. I strongly recommend reviewing staff training and customer service standards, as this type of behavior behind that window who acted as your frontline does not reflect well on your establishment.