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McDonald's

3.0
(1,347 reviews)

Business Details

3701 Elm St, Saint Charles, MO
63301, United States
(636) 443-0554
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3701 Elm St, Saint Charles, MO
63301, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3701 Elm St in Saint Charles, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,347 reviews
5 stars
343
4 stars
239
3 stars
252
2 stars
150
1 star
363
  • NH
    Nicole Howser
    Jul 18, 2026
    1.0
    I'm getting really fed up with this location. Unfortunately it's the closest one. They constantly need to be told to give fresh food, get annoyed when asked for fresh and don't take allergies seriously. Most staff don't talk to you. The only good staff member is John/Jon and one lady whose name I can't remember but she is always friendly. Glasses sometimes different colored hair. Other than that, our encounters are horrible. Management clearly does not care for their job or their guests. Mcdonald's used to hold a standard. Now it's a joke.
  • KS
    Kristian Steffey
    Jul 17, 2026
    1.0
    Lobby’s gross, could be because kids were there right before me and left a huge mess. My burger was black which is gross and weird. Tasted terrible couldn’t even eat it. Nuggets were fine but I’m not a fan of nuggets. Fries were pretty good this time but never really good. The people are great, always nice and professional.
  • TC
    Tim Carter
    Jul 13, 2026
    1.0
    Order curbside a value meal at 12:00pm, still sitting here at 12:30pm waiting on order. Frustrating when you see over 20 cars go through drive-thru.
  • TR
    Terri “Rosebud716”
    Jul 5, 2026
    5.0
    We are so pleased. Went to Wendy's it was cold it tucked it was gross. Went straight to McDs very happy fries hot. Burger hot and tasty. Young lady at windows friendly. Please send staff to teach Wendy's how to do their jobs!
  • RL
    Rebecca Loyd
    Jun 27, 2026
    1.0
    Only reason I even gave a one star is to writer this I was here today 6/26/26 @10:15am what this location does know is I am the health care inspector for this region. Meal put in 10:17am CST Cashier rings in steak bagel instead of cheese advise her of this .She was really nice but the manger and assistant manager need to be fired for code of conduct yelling at there employees and hadelong food with bare hands not touching the wrapper the food . While I'm getting the price difference back for my food they hand my order out to.the guy that was behind me . It is now 10:28am CST I ask where is my food I'm.told I handed it to you I said how when your manager handing me the change we both saw this. Manger comes around I put the food I said clearly but you handed it to the wrong guy. Manger yells from the front counter someone stole my food. #2 False and you accusing a customer of stealing that on.your camera shows you handing to the customer Now it's 10:42am CST I'm handed my food but it's just the sandwich nothing else in it and now my order has been sitting from 10:17---10:42 so then the cashier walks me my order has brown with her hands not the wrapper I ask for a a manager and then she puts her hands all in my sandwich and my picante burrito and the hash brown that just had their hands on it I said may I please get this remade I would just like to leave So then I sit at the side table and watch them put their hands on the bag I just gave them and put it back into a new bag and hand it to me This is disgusting I am calling for this location to have an healthcare inspector come out as a surprise visit and because I am a health care inspector I will be having this done The managers here are rude and unacceptable and are yelling at their employees on top of telling customers that another customer stole food while looking at them hand the food to the customer as well as them handing food to customers directly from the back to the counter with no bag no wrapper hands directly on the food I asked to speak with the manager and it was way worse than speaking with an employee The manager and assistant manager that are here today and this is going to be for ticket number 290 also ticket number 293 and also receipt number 200

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3701 Elm St, Saint Charles, MO?

McDonald's is open every day from 5:00 AM to 11:00 PM, except on weekends when it opens at 5:00 AM as well.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Friday from 5:00 AM to 10:45 PM, and on weekends from 6:00 AM to 10:45 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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