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McDonald's

2.9
(1,801 reviews)

Business Details

1890 Zumbehl Rd, Saint Charles, MO
63303, United States
(636) 947-0951
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1890 Zumbehl Rd, Saint Charles, MO
63303, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1890 Zumbehl Rd in Saint Charles, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

2.9
1,801 reviews
5 stars
434
4 stars
290
3 stars
292
2 stars
179
1 star
606
  • LF
    Lane Forhetz
    3 days ago
    1.0
    Had to set the drive-through line for 10 minutes then another 20 minutes to get my food. The food was incorrect. They didn’t have Coca-Cola. I had to go back in to get my order fixed and the staff couldn’t care less. They seem to only care about getting as many cars through the drive-through as possible, even though there was a line of six cars waiting for their food and multiple others within incorrect orders. This is clearly mismanagement and lack of training for the employees. This happened at noon and while it was busy, it wasn’t crazy busy like I’ve seen other locations. There seem to be enough staff I counted seven employees at the Location. I won’t be coming to this McDonald’s ever again. Food was cold and soggy. See pic of fries. Idk how it can be busy and have cold fries…
  • ES
    Elise Sanders
    Jun 30, 2026
    1.0
    The bathroom was out of stock of literally everything. And I tried telling the employee she just ignored me. I always wait a really long time for my food. I was waiting today and at least 3 people waiting with me got wrong orders and kept getting them wrong. The lady bringing out the food always slams it on the counter. One day my friend asked for ketchup and someone said they don't care about her ketchup. Well now I don't care about this McDonalds. How sad. I would've love to visit again.
  • SR
    Steve Riggs
    Jun 27, 2026
    2.0
    Normally a great McDonald’s. But the past few times the girl handing your order at the drive-thru feels like she’d rather be anywhere else. But the bigger issue was having no drink holder, (there were 2 big drinks and 3 McFlurrys) and she seemed to be irritated that we even asked for a holder. There were also No straws for our drinks, (we got a Frozen Fanta and a Milkshake) and we were given plastic knives and forks for our McFlurrys instead of the spoons we needed. Also not a single napkin for the 4 meals we got and we ended up missing sauces (that we were charged for). I tried to call the store 4 times in a 30 min span and each time it rings till a fax or something picks up. No employee to even talk to. Everyone can have a bad day, but we’ve had (3) such experiences in the past month with this McDonald’s. If it happens a 4th time, we’re crossing this store off the list to patronize. These issues are easy to fix, but it starts with having employees who are glad to be there and actually care about the “customer service”. Do better McDonald’s.
  • RF
    Rory Foster
    Jun 18, 2026
    1.0
    I got the feeling that they don't like having guests in their lobby. Everything seems to completely focused on the drive thru. I waited ten minutes while listening to an employee talk about their ten day vacation. She looked surprised when I told her that I was waiting for food. It was like an "AHA Moment". So I visited this store two days later and did it THEIR WAY and did the drive thru. My sandwich was so hard you could break a window with it. McDonalds is well known for good food and consistancy among their stores. This store is consistant in the wrong way. The response to this post will be "Talk to corporate office". Sad.
  • MM
    Michelle
    Jun 13, 2026
    5.0
    Extremely friendly staff. Dining area clean and being cleaned as we arrived. We waited a bit for our hot fries. My favorite 😍 but what really made the visit was the staff. I was having a bad day and got a hug with well wishes. Another staff member purchased an ice cream cone for a little girl who was short some change in her wallet. ❤️

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