Jimmy John's

Reviews

• MJ

  Molly Jenkins

  Jun 19, 2026
  5.0
  I just got a sandwich a little bit ago and it was one of the best sandwich I ever got from a jimmy johns. Thank u for the cucumbers on there. It was sooooo delicious!!!
• LT

  Leslie Torrence

  Jun 18, 2026
  1.0
  Horrible Horrible Customer Service. Ordered my daughter a sandwich and while waiting in the drive thru line I saw that I had a free reward for a cookie. When I got to the window and asked "manager" to add the cookie, you would have thought I asked him to pay for my food!!!!!! He was so rude and obviously annoyed that I added a freaking cookie to my order. With NO ONE in line or inside. I about told him to keep the penny because that is all his customer service was worth. Raytown location is crap.
• ZC

  Zarah Craig

  Jun 6, 2026
  2.0
  This location never fails to have something strange going on. Most of the time I come the employee running the drive thru is either trying to be friendly or is just strange... One time I came through and he read my name off my card?! Never have I ever had this happen to me, he also commented on my outfit and hair- which there is nothing wrong with but it made me feel uncomfortable after I gave him my card. We ran into him another day and he did the same. Today I came through the drive thru and was greated by a yelling voice, when I got to the window I paid and waited a long time for my food for a place that's supposed to be freaky fast, I ordered one sandwich and waited about 10 minutes for it. When I finally got my sandwich the only thing telling "Goodbye and have a good evening" was the hand being pushed in my face with a bag containing my sandwich.
• CB

  Chris Breezy

  May 29, 2026
  1.0
  Online ordering is just magically offline during lunch hour at one store but not all of them even when ordering online for a pick up it’s never ready when you get there no matter the amount of time you give them no one moves with any enthusiasm
• MM

  Mark M

  May 23, 2026
  1.0
  First time ever visiting the Raytown Jimmy John’s, and somehow they managed to turn a FREE sandwich into a personal attack. I redeemed my rewards points for a free #7 Spicy East Coast Italian, which, by the way, takes buying approximately 14 million sandwiches to earn, so yes… I’m still going to complain about it. I ordered: * Xtra Jimmy Peppers * Xtra oil & vinegar * Extra onions * Cut in half What I received was: * ZERO Jimmy Peppers * ZERO oil & vinegar * About three onions total * Enough mayonnaise to lubricate a transmission At first, I thought maybe they just missed the special instructions. Honest mistake, right? But then I noticed they DID cut the sandwich in half exactly like I requested. So apparently they read the instructions, ignored every single topping request, and said, “You know what this guy really wants? A mayo loaf.” It takes a special level of incompetence to mess up a sandwich this badly at a place whose entire business model revolves around making sandwiches quickly and correctly. This wasn’t “Freaky Fast.” This was “Freaky Wrong.” The employee who made this sandwich didn’t just ruin lunch — they tarnished the Jimmy John’s brand. If this location is the standard for quality control, then the tuna might actually be safer than the employees handling the orders. Huge disappointment. I will never return to this location again.