Shack Breakfast & Lunch is O'Fallon's neighborhood breakfast joint on Highway K, famous for its massive portions, boozy shakes, pancakes the size of your head and a menu featuring uniquely comedic and pop-culture-inspired item names — If Tim & Biebs Went To Prison, Notorious BNG and Fat Guy in a Little Coat to name a few. Our full gluten-free menu means we have food for the whole family. Check out our private dining space, perfect for bridal showers, graduation parties and even wedding receptions in St. Louis.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.