Sonic Drive-In

Reviews

• RM

  Roman Moore

  Jul 30, 2026
  5.0
  They were doing a great job. They were super busy and was still very friendly and kind. Food was fresh and tasteful.
• EB

  Eve Balocca

  Jul 30, 2026
  1.0
  If a response can be given, can I get a refund for a kids meal I did not receive as sonic is not answering their phone. Pulled up to stall to try to order and clicked the red button. When I was able to order the staff was having a hard time hearing me and hung up mid order. I called for one of the workers walking food out and explained what happened. They said they would get the manager. Being hung up on was rude. Then the staff came out and took my order. I added 4 soft pretzels to my order as well. 20 minutes wait for food to come out which I understand it's busy, not a big deal. After pulling away I realized my son's juice was missing. I called at that time and said my frustration about juice being gone and the pretzels (I thought I ordered found not on receipts was not in bags), how I'll leave a 1 star review as that was the worst customer service I've had. I got home and realized my son's kids meal is not even in the bag. Okay, I thought, I'll try calling back to get that refunded to my card. 10 attempts later, I give up. I gave my son my food, worst experience at a sonic. I'm sure not all staff is rude, the man that helped me at the car window was so nice. Review not directed towards him. Could sonic maybe talk to that worker and give some more training on customer service. Thank you
• BA

  Babe Anderson

  Jul 3, 2026
  3.0
  I normally do not give bad reviews but when traveling home I decided to go through sonic and I ordered a small order of onion rings (Sonic is known for great onion rings ) and a small reese blast. Sadly when I got back on the interstate and reached into my bag for the onion rings, they were not good . They were hard and overcooked , and had been sitting under a warmer . . If I could have turned around and brought them back I would have . The girl that hamd3d me my food was very nice . suggest when traveling through pull in and make sure your order is good before leaving .
• JS

  Jessie Snyder

  Jun 12, 2026
  1.0
  Waited over 17 minutes for a shake. No one even knowledge me at the drive thru for 8 min so sad on your service
• JR

  Jason Roy

  Jun 10, 2026
  1.0
  So I never ever write reviews but this was absolutely terrible. After waiting in a stall for 5 minutes pushing the red button and nothing happing I got told by another customer that the head sets are down. Well the whole time right in front of the truck were two workers taking a smoke break that could have told me this as they watched the whole time. So I go through the drive through and order I ask for picate sauce two times and then a third at the drive through window which she tells me it’s in the bag. I of coarse get the burrito and it’s not in there and then on top of that the burrito was ice cold. It’s time for this sonic to go through a whole new staff team change with a manager that cares.