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McDonald's

3.3
(1,764 reviews)

Business Details

12680 Dorsett Rd, Maryland Heights, MO
63043, United States
(314) 317-8880
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12680 Dorsett Rd, Maryland Heights, MO
63043, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12680 Dorsett Rd in Maryland Heights, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,764 reviews
5 stars
595
4 stars
341
3 stars
259
2 stars
115
1 star
454
  • CM
    Christopher “Chris moseley” Moseley
    2 days ago
    1.0
    They always on some b.s Sonetimes you get hard old fries sometimes you get cold ones it depends on how the feeling but yea fix that please
  • KG
    Karthik Goud
    4 days ago
    1.0
    Every time i order here they are either closed or ask me to cancel the order, rude service.
  • MY
    Mike Yohn
    5 days ago
    1.0
    On 8/28/2026 approximately 6 :00 AM. My girlfriend and I went threw the drive thru. We usually get something at this time. While waiting at the window an employee opened the 2 nd window up. He asked her “ do you f—k around.” At first couldn’t under stand him until the 3 time saying it. He asked while I was in car in passenger seat. We both will not be going back. After years of business with this location that was a first . The strange thing about the employee doing this is had no food or any real reason to open the window. How does the manager allow this behavior is beyond me.
  • JJ
    Jasmithi
    Aug 11, 2026
    1.0
    Honestly, I’m really frustrated. Every time I order a large Mocha Frappé, the quantity is inconsistent. Sometimes they give me a full cup, and other times, like today, it’s noticeably less. I ordered a large at 4:20 PM, and this is what I received. I’m paying for a large, so I expect the portion to be consistent every time. I think the manager should pay attention to this issue and make sure the employees are following the same standard when preparing the drinks.
  • PZ
    Patricia Zambrano
    Jul 22, 2026
    1.0
    Hello, I would like to file a complaint regarding an experience my family and I had at your location last night (Tuesday) around 12:00 a.m. I experienced one of the most embarrassing moments of my life while taking my two sisters, who are visiting St. Louis for the first time. We stopped at your McDonald’s because it was the only location open at that hour. When we pulled up to the drive-thru speaker, we politely said, “Hello,” and waited for a response. We didn’t hear anything, so we repeated “Hello” a few more times because we genuinely weren’t sure whether the speaker was working or if anyone could hear us. Instead of greeting us or simply asking us to wait, the employee responded in a very rude and inappropriate manner by asking if we were okay. We explained that no one had answered us, and she began mocking us by repeatedly saying “hello, hello, hello” in a disrespectful tone. She then told us that she had already said to be patient and that if we couldn’t be patient, we should leave her line. We calmly replied that it would have been perfectly fine if someone had simply told us to wait, and we would have done so without any problem. Instead, she ended the conversation by saying, “Get out of my line,” refused to serve us, and forced us to leave the drive-thru. This behavior was completely unacceptable and very unprofessional. We have a video that clearly shows us politely saying “hello” while waiting for a response, as well as the way the employee spoke to us. I hope this situation is taken seriously and reviewed appropriately. No customer should be treated with such disrespect, especially when they have done nothing wrong. Thank you for your time and attention.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 12680 Dorsett Rd, Maryland Heights?

This McDonald's location is open 24 hours a day, 7 days a week.

Is there a drive-thru available at this McDonald's?

Yes, the McDonald's at 12680 Dorsett Rd offers a drive-thru service that is open 24/7.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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