Shack Breakfast & Lunch lands in Lee's Summit, MO with a big breakfast lineup full of fluffy-on-the-inside, crispy-on-the-outside waffles like our S’Mores option, bowls packed with protein like our Protein Power Bowl and delicious drinks like The F@&kin’ Catalina Wine Spritzer. A full gluten-free menu is available, too. Take your team out for lunch or celebrate your milestone birthdays with us.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.