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McDonald's

3.4
(1,402 reviews)

Business Details

9551 N McGee Street, Kansas City, MO
64155, United States
(816) 436-2398
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9551 N McGee Street, Kansas City, MO
64155, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 9551 N McGee Street in Kansas City, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,402 reviews
5 stars
426
4 stars
308
3 stars
289
2 stars
119
1 star
260
  • CD
    Cara Donnici
    3 days ago
    5.0
    Adolfo (sorry if I misspelled) was very on top of it! He was manning the front which is usually a ghost town. He was making sure everyone had their food and went out of his way to make sure I received mine. He did all of this without being asked. Great work ethic!
  • AC
    Alexandria Crossen
    6 days ago
    1.0
    My fries were missing the Monopoly game pieces, so I went to the counter to ask about replacements. I stood there for several minutes while an employee in a grey shirt repeatedly looked at me but ignored me. Another employee eventually helped and said Monopoly had ended a few days earlier. When I asked if he could check whether replacement pieces were available, he repeatedly had to ask the employee in grey, who continued ignoring him while filling orders. Eventually, she came over, sighed, and responded with a very cold and irritated attitude. She told me Monopoly was over and that replacements were not available. Throughout the interaction, I felt dismissed and treated as an inconvenience. She walked away without giving me an opportunity to ask anything else, so I had to raise my voice to get her attention and ask for her name. She identified herself as Evelyn. I understand that employees can be busy, but the lack of basic courtesy, communication, and customer service was extremely disappointing. I left feeling disrespected over what should have been a simple interaction. I reached out as requested and this was the reply but there is nothing about my experience: Hi Alex, Thank you for taking the time to contact McDonald’s Customer Care. Customer feedback is incredibly important to us, we will be sure to share with the appropriate stakeholders. When did the Monopoly game end? (to be used after 11/1) Thank you for your interest in participating in the Monopoly® Game at McDonald's. The Monopoly Game at McDonald’s ended at 11:59:59 p.m. LT on November 1, 2026. You may continue to scan/enter Game Codes from Game Pieces in the McDonald’s App to claim prizes and collect Monopoly® property pieces (and, if applicable, claim any prizes potentially won) until 11:59:59 p.m. LT on November 22, 2026. Thereafter, any unclaimed prizes will be removed from accounts. The Chance Card Game ends at 11:59:59 p.m. LT on November 8, 2026. We hope to have the opportunity of serving you again soon under the Golden Arches. Sincerely, Mary Shirley McDonald’s Customer Care
  • DN
    Doug Newton
    Oct 30, 2026
    2.0
    Always long wait even when using mobile app. 90% of the time order is not correct and even was missing the filet of fish on the filet of fish sandwich! Like how do you forget to put fish in a fish sandwich? Also how do you miss up a online order? It's all right there to read.
  • NE
    Nicole Edwards
    Oct 24, 2026
    2.0
    Play ground is not fun but good food and cashier rude
  • WC
    Will Chinnery
    Sep 27, 2026
    1.0
    Went here this morning for a usual breakfast run. I typically order 5 or 6 2 half strips of bacon which comes out to normally at all other McDonald's comes out to 10-12 half strips of bacon or 5-6 full strips of bacon. I received on 3 full strips of bacon. I let the curbside attendant know and she went inside to inquire about it for me. She comes back out informing me that I received the correct amount of bacon. I ask for the manager that she spoke with. The manager comes out and begins to argue with me about what it actually means when I order half strips of bacon. That when I order 2 half strips of bacon, I'm only ordering 1 half strip of bacon and that I got the correct amount. I try and talk her through what my understanding is when I view on the app, 2 half strips of bacon, I assume those are full strips of bacon. She continues to argue with me further saying my understanding is wrong, and perhaps it is. But I know what many other McDonald's have given me when ordering the same amount. I will not be returning and a complaint has been sent to corporate and the franchise owners. TLDR: spent $11.34 for a quantity of 6-2 half strips at McDonald's, and only given 3 full strips of bacon. Learn from my mistake and buy your own bacon and spend the time cooking it. Edit: 1 week later and absolutely no response except from Corporate saying that the store would be in contact. No contact has been made as of Saturday, October 3rd, 2026 from the store.

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