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McDonald's

3.0
(4,271 reviews)

Business Details

1421 Prospect Avenue, Kansas City, MO
64127, United States
(816) 241-9944
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1421 Prospect Avenue, Kansas City, MO
64127, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1421 Prospect Avenue in Kansas City, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
4,271 reviews
5 stars
1,211
4 stars
637
3 stars
733
2 stars
459
1 star
1,231
  • JW
    Jason Ward
    1 day ago
    1.0
    Management allows drunk and high non-customers to make a home in the bathroom and dining area. The Hispanic female manager on duty July 4th 2026 at 3pm simply walks by the screaming loiterers and doesn't even try to protect the families and other customers trying to have a peaceful holiday meal. Do not eat here unless you're armed.
  • DW
    David Williams
    Jun 24, 2026
    2.0
    With the way the employees act and the food that's cold and hard it's difficult for me to even go to McDonald's.
  • DW
    Drake Wilson
    Jun 19, 2026
    3.0
    Homeless smoking cigarettes in the bathroom rude cashier and took forever to get an order that was just two sandwiches!
  • BS
    brenda smith
    Jun 15, 2026
    1.0
    The lady at the front counter with the braids has thee nastiest attitude I’ve ever seen in someone who’s job is customer service! She needs to be moved to the back. I watched her get mad at a customer because he asked for ice water! Unacceptable!!!
  • AB
    Abby Brown
    Jun 4, 2026
    1.0
    This afternoon at approximately 1240 1250. I went to this location and I already could tell they were busy so it went inside rather than the drive-through. Now once inside, it was clear right away that the PIC/MOD wasn’t leading her shift. Yes, she had a rush. Yes, she had an IT person there. Simultaneously, she would not talk to any customer. She was not leading her crew. She was not working any type of position. She was standing around, saying nothing. The only time I heard her speak was when she came to the front, saw how busy it was, and informed the young man who was assigned that position to take the order, even though he was busy getting orders out and she was perfectly capable of taking the order - also known as guiding the bottle neck in food industry. At no time, did she actually help or verbally communicate to her crew how to help them. She actively ignored customers. Even when I and others addressed her directly when asking as to why she couldn’t take the order. For her to be in her position of management, she should have been taught every single position beneath her, therefore able to slide in and out of position and help her crew. The crew is only as good, and as fast as the person leading them. The manager at the time was a short female, with a caramel/cream/light complexion, glasses, thin and orange hair that I could not tell if it was synthetic or authentic.

Brand Certified Facts from McDonald's

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Certified June 28, 2026Yext Knowledge Graph
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