Jimmy John's

Reviews

• DS

  Destiny Slater

  May 11, 2026
  1.0
  I placed an order yesterday and went to pick it up and the store was closed when it was during normal business hours. I’ve been waiting all day today to hear back from them about getting my money back that was still taken out of my account somehow. The “manager” I spoke to had terrible customer service skills and seemed to have an attitude when I went in person to try to get my money back. Now I have to wait up to 48 hours to get this refund processed. Highly irritating all around. Save yourself the hassle and don’t go to this location. We ended up getting our food at another location that was open. Not sure how they can just pick and choose when to be open. At least mark the store as closed 🙄
• RR

  Rightisright

  Mar 10, 2026
  1.0
  Horrible Customer Service Rude black girl with hair down her back in camo pants Charged us for bacon never asked for it Then told us she will have to charge our card another 48.00 just to refund the bacon charge But from the reviews Jimmy John’s don’t care how rude their employees are I Will Never Return
• SD

  Sarah Duvall

  Feb 22, 2026
  5.0
  Loved it
• DC

  Damian C

  Feb 21, 2026
  1.0
  So slow. I ordered an hour ago.. still waiting
• AW

  Andrew Whelan

  Jan 17, 2026
  1.0
  We’ve come here for years and have just dealt with the slowness and bleary eyed staff because it’s right down the street and the product is usually decent. Today will be our last time. My wife stopped into order three sandwiches and was met with a rude employee at the counter. He rolled his eyes when she said she wasn’t just “picking up” but placing an order. And then was short with her as she went through her order. I called the manager and she apologized - Nicole or Natalie. I appreciate that but for three subs at $28 we don’t need to be treated like we’re bothering the staff. I’ve worked I food service for years and understand being in the weeds. I let a lot slide before I’ll post a poor review but we won’t be back.